BMC Decision Support – Network Automation provides web-based reporting and analytics. In addition to providing a wide range of built-in reports, BMC Decision Support – Network Automation also enables you to easily create custom reports. 
Release notes and notices
updated 08 Jul
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.

Date

Title

Summary

July 07, 2014Service Pack 1: 8.5.01

Contains fixes to earlier problems.


Tip

  • To stay informed of changes to this space, place a watch on this page.
  • Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

     Click here to see the steps.
    1. From the Tools menu, select Export to PDF.
      The Export to PDF menu is displayed with preconfigured export settings.

      Export to PDF menu
    2. Either:
      1. Choose an export setting and click Start Export (The recommended setting for most exports is the space-specific BMC Standard (with child pages)). You will be prompted to download your completed PDF when the export process is finished.
      2. Choose Customize Settings and continue to follow these steps if you want to perform advanced PDF customization.
    3. Select a template (for example, BMC Standard).
    4. Select the topics to export:  
      • This page and its children exports the current topic and all child topics in that branch.  If you are on the Home page, you will export all topics in that space.
      • Only this page exports only the currently-viewed topic.
      • This page and all children with label exports all pages in that branch (or space, if you are on the Home page) that contain a given label.
    5. Select from the other available options on this tab:
      • TOC macros includes a Tables of Contents that list headings in longer topics.
      • Children macros includes a list of links to child topics on some top-level topics.
      • Replace thumbnails expands the images that are shown in a small size in a topic.
    6. In the PDF Properties tab, select to add a title and other information to the exported PDF.
    7. In the Linking tab, select how you want exported links to behave.
    8. Click Start Export to begin the export process.

      Your last export settings will be remembered and you will be able to create another export with those settings without having to re-configure your PDF again.

 

Related topic

 Known and corrected issues 

 

Planning

 

Concepts, architecture, deployment, planning, and system requirements.

Installing

 

Information about installing the product and migrating product data.

Configuring after installation

 

Required post-installation configuration.

Upgrading

 

Upgrade process, migration, and configuration.

Troubleshooting

 

Issues resolution, error messages, logs, and contacting Support.

Using

 

Interface descriptions, using the product.

Administering

 

Security, system administration, maintenance.

Integrating

 

Integrations with other products.
What's new?

This topic contains information about fixes and updates in this service pack, and provides instructions for downloading and installing the service pack.

Tip

For information about issues corrected in this service pack, see Known and corrected issues.

Downloading and extracting the service pack

Installing Service Pack 1 installs the entire BMC Decision Support  Network Automation product. You can download the service pack files from the BMC Electronic Product Distribution (EPD) website at http://webapps.bmc.com/epd. The version number shown on the EPD product page is 8.5.01.

 Click here to see the procedure for obtaining the service pack files.

To download the files to the reporting server and the application server

  1. Create the directories in which to place the downloaded files. You need a directory on the reporting server and a directory on the application server.

    Note

    On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image must not be in a directory deeper than two levels into the directory structure.

  2. Go to http://www.bmc.com/available/epd.html.
  3. At the login prompt, enter your user ID and password, and click Submit.
  4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms you want to see, per the EPD site help; otherwise, skip to step 6.
  6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.

    Note

    If you are downloading a patch, select the Product Patches tab.

  7. Click the Go To Licensed Products View link.

  8. Expand BMC Decision Support – Network Automation to show its versions, then expand the entry for your desired platform and language to show its downloadable files..

  9. Select and download the files for the application server files as follows:

    1. Select the check boxes next to the product download files and the Read This First document.

    2. Click Download (FTP) or Download Manager:

      • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an e-mail message.

      • Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops. This method requires a one-time installation of the AkamiNetSession Client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum is used to verify file integrity automatically. A checksum is used to verify file integrity automatically.

  10. Select and download the files for the reporting server files as follows:

    1. Near the bottom of the entries locate and expand SAP Business Objects Business Intelligence Platform 4.0 Service Pack 2.

    2. Click Download (FTP) or Download Manager:

      • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an e-mail message.

      • Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops. This method requires a one-time installation of the AkamiNetSession Client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum is used to verify file integrity automatically. A checksum is used to verify file integrity automatically.

 Click here to see the procedure for extracting the service pack files.

To extract the installation files

  1. Log on to the host computer as Administrator (the reporting server and application server).
  2.  Extract the product .zip file into a temporary directory.
  3. Note the location of the setup.exe file for use when you install the product.

Installing the service pack as a fresh product installation

Before installing BMC Decision Support – Network Automation, BMC Network Automation must already be installed. For more information, see Preparing for installation.

Note

To ensure good performance, BMC recommends that you install BMC Decision Support – Network Automation on a server that is separate from the server running BMC Network Automation Server.

For information about installing, see Performing the installation.

Upgrading to the service pack

To upgrade to this service pack, complete the tasks described in the following sections.

Note

When you upgrade the BMC Decision Support – Network Automation application, services of the BMC Network Automation application and BMC Decision Support – Network Automation application must be running until the upgrade is completed. Also, ensure that no maintenance work is being performed on the BMC Network Automaton application during installation. After upgrade, reboot your system to start the product services.

Review the supported upgrade paths

You can upgrade to this service pack from the following versions: 

  • 8.5.00
  • 8.3.00, 8.3.00 Patch 1, 8.3 SP1, 8.3. SP2, 8.3 SP3
  • 8.2 SP4

For more information about upgrading, see Upgrading.

Run the service pack installer

For information about installing this service pack, see Installing.

Postinstallation tasks

For information about the postinstallation tasks, see Configuring after installation.

Related topic

Known and corrected issues

Frequently asked questions and other information

 

This topic provides information that supplements the BMC Decision Support – Network Automation 8.5.00 documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about BMC Decision Support – Network Automation.

 Which versions of third-party products are supported by BMC Decision Support - Network Automation?

BMC Decision Support – Network Automation versionJava Runtime Environment (JRE) versionApache Tomcat Web Server version
8.5.016 Update 117.0.23
8.5.006 Update 117.0.23

 

 What happened to all the PDFs for this product?

Where to find information previously provided in a guide or manual

Document title

Found here in

Installation Guide

 Planning
 Installing
 Upgrading 

Administrator Guide

Administering

User Guide

Key concepts 
Integrating
Using 

 Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

 Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

Other information

Placed in context throughout this space, but listed and linked to in Technical bulletins. You will not have this topic in the first release of the product such as 8.5.00.

 Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under  Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

 Is all the content for BMC Decision Support - Network Automation 8.5.00 in this space?
Yes, all the content for BMC Decision Support - Network Automation 8.5.00 is in this space.
 I’d like a PDF of just selected information. How can I do that?
  1. From the Tools menu, select Export to PDF.
    The Export to PDF menu is displayed with preconfigured export settings.

    Export to PDF menu
  2. Either:
    1. Choose an export setting and click Start Export (The recommended setting for most exports is the space-specific BMC Standard (with child pages)).  You will be prompted to download your completed PDF when the export process is finished.
    2. Choose Customize Settings and continue to follow these steps if you want to perform advanced PDF customization.
  3. Select a template (for example, BMC Standard).
  4. Select the topics to export:  
    • This page and its children exports the current topic and all child topics in that branch.  If you are on the Home page, you will export all topics in that space.
    • Only this page exports only the currently-viewed topic.
    • This page and all children with label exports all pages in that branch (or space, if you are on the Home page) that contain a given label.
  5. Select from the other available options on this tab:
    • TOC macros includes a Tables of Contents that list headings in longer topics.
    • Children macros includes a list of links to child topics on some top-level topics.
    • Replace thumbnails expands the images that are shown in a small size in a topic.
  6. In the PDF Properties tab, select to add a title and other information to the exported PDF.
  7. In the Linking tab, select how you want exported links to behave.
  8. Click Start Export to begin the export process.

    Your last export settings will be remembered and you will be able to create another export with those settings without having to re-configure your PDF again.

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

PDFs

 




Was this page helpful? Yes No Submitting... Thank you

Comments