Getting started

Onboarding Process

The onboarding process for BMC Helix Control-M is straightforward.  Once your account manager has indicated that a contract is signed, this automatically triggers the onboarding process. 

The technical contact email you supplied as part of the contract will be emailed a link to an onboarding form, where they will need to indicate any administrator emails, tenant names, etc.  Once submitted, your tenant(s) will be spun up within 48 hours (normally on the same business day).  Each tenant will automatically send a login link to the relevant administrator, who can begin the process of setup of the system and installation of any relevant agents.

Onboarding Services

As part of your subscription to BMC Helix Control-M, you will receive services to help you get started.  This includes:

  • An overview of how to set up BMC Helix Control-M
  • A walkthrough of the service
  • A review of the basic command and report functions
  • Help defining jobs
Documentation and hubs
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  1. David Fernandez >> includes links that may be confusing for Helix Control-M, such as links to Control-M OnPrem related pages. >> This is the Swagger for Control-M OnPrem. Is it really the same for Helix Control-M? I am missing some services such as "report usage", "get system settings", authentication is based on usr/pwd instead of token, etc.

    May 12, 2021 02:48
    1. Yechezkel Schatz

      Thanks, David. I removed a couple of links that were to irrelevant pages (with no SaaS equivalent).

      May 24, 2021 06:32