Control-M Communication Suite

Communication Suite enables you to automate business messaging and communication over Microsoft Teams, Slack, Telegram, and WhatsApp.

Control-M Communication Suite enables you to:

• Send text messages through any of the supported communication platforms.
• Manage Communication Suite credentials in a secure connection profile.
• Connect to any Communication Suite endpoint.
• Integrate Communication Suite jobs with other Control-M jobs into a single scheduling environment.
• Monitor the status, results, and output of Communication Suite jobs in the Monitoring domain.
• Attach an SLA job to your Communication Suite jobs.
• Introduce all Control-M capabilities to Control-M for Communication Suite including advanced scheduling criteria, complex dependencies, Resource Pools, Lock Resources, and variables.
• Run 50 Communication Suite jobs simultaneously per Agent.

Control-M Communication Suite Compatibility

The following table lists the prerequisites that are required to use the Communication Suite plug-in, each with its minimum required version.

Component	Version
Control-M/EM	9.0.20.200
Control-M/Agent	9.0.20.200
Control-M Application Integrator	9.0.20.200
Control-M Automation API	9.0.20.250

Control-M Communication Suite is supported on Control-M Web and Control-M Automation API, but not on Control-M client.

To download the required installation files for each prerequisite, see Obtaining-Control-M-Installation-Files.

Setting up Control-M Communication Suite

This procedure describes how to deploy the Communication Suite plug-in, create a connection profile, and define a Communication Suite job in Control-M Web and Automation API.

Before You Begin

Verify that Automation API is installed, as described in Automation API Installation.

Begin

1. Create a temporary directory to save the downloaded files.
2. Download the Communication Suite plug-in from the Control-M Communication Suite download page in the EPD site.
3. Install the Communication Suite plug-in via one of the following methods:
   • (9.0.21 or higher) Use the Automation API Provision service:
     1. Log in to the Control-M/EM Server machine as an Administrator and store the downloaded zip file in the one of the following locations (within several minutes, the job type appears in Control-M Web):
        • Linux: $HOME/ctm_em/AUTO_DEPLOY
        • Windows: <EM_HOME>\AUTO_DEPLOY
     2. Log in to the Control-M/Agent machine and run the provision image command, as follows:
        • Linux: ctm provision image COM_plugin.Linux
        • Windows: ctm provision image COM_plugin.Windows
   • (9.0.20.200 or lower) Use the Automation API Deploy service, as described in deploy jobtype.
4. Create a Communication Suite connection profile in Control-M Web or Automation API, as follows:
   • Web: Creating a Centralized Connection Profile with Communication Suite Connection Profile Parameters
   • Automation API: ConnectionProfile:Communication Suite
5. Define a Communication Suite job in Control-M Web or Automation API, as follows:
   • Web: Creating a Job with Communication Suite Job parameters
   • Automation API: Job:Communication Suite