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This documentation supports the 22.1 version of BMC Helix for CSP, which is available only to BMC Helix customers (SaaS).
BMC Helix for CSP 22.1 Getting started

Accessing and navigating the Service Assurance for CSP application

When you first log in to the Service Assurance for CSP application, the ticket console is displayed. This console lists all the trouble tickets in the application.

Tailoring the Service Assurance for CSP console for your work

You can filter the tickets by using the Advanced filter option.

Additionally, you can use the Columns option to hide or unhide the columns on the Console.

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Last modified by Surabhee Kulkarni on Jul 28, 2022
columns advanced_filter_options

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