Verifying Cloud Database Extensions installation

You can verify that the Cloud Database Extensions were installed successfully by using the following procedures.

To review installation log files

1. If you just completed the installation and the installer prompts you to view the installation log, perform the following steps:
   1. Click View Log.
   2. Check the log file for SEVERE errors and import failures.
   3. Skip to step 4.

2. Log on to the server that hosts Cloud Database.

   Directory	Log file
   Windows: C:\Windows\Temp	bmcclm_install_log.txt
   Linux: \tmp

3. If a SEVERE or WARNING error message was reported, consult the Known and corrected issues and Troubleshooting the installation, migration, or upgrade sections. You may also contact BMC Customer Support for additional help.

To verify entries in the SHARE:Application_Properties form

1. In a web browser, enter the following URL:
   http://<hostName>:8080/arsys/forms/<serverName>/SHARE:Application_Properties
   Within the URL:
   • <hostName> represents the fully qualified name of the mid tier server.
   • <serverName> represents the name of the server that hosts Cloud Database.
2. Log on with the default user name, Demo, which does not require a password.
3. Click New Search.
4. Fill in the following fields:
   • Property Name: Enter Name.
   • Property Value: Enter BMC.
5. Click Search.
   A list of properties that match the search criteria is displayed.

6. Verify that the following entries appear in the search results:

   Name	Identifier
   BMC Cloud Service Management - Public Schema Extension	OI-7ABB6FBDA7D84A12A333BFD07CF5E876
   BMC Cloud Service Management - Private Schema	OI-CE702A448C7F41839E5ABAA9ACCA44B2
   BMC Cloud Service Management - Private Artifacts	OI-4E13169F28FF40CCB77F60D3ACE527FC

7. If the form does not contain the required entries, contact BMC Customer Support.