Reviewing the upgrade sequence
When you launch the BMC Cloud Lifecycle Management installer to upgrade the products in the solution, host names are displayed for each product. The upgrade sequence defined by the install planner includes products from both the Control Tier and Workload Tier. In an upgrade scenario, the emphasis is more on the upgrade order instead of on available products within a tier.
Note
- When you run upgrades from 3.0 or 3.1 to 4.1, out-of-the-box the installer does not upgrade BMC Remedy IT Service Management, Atrium Integrator, and SLM. In the installer, these nodes will not be queued for upgrade. If you must upgrade BMC Remedy IT Service Management and Atrium Integrator, use the following command to launch the installer:
setup.cmd/sh -J skip_itsm=false - Select only one product at at time to upgrade, based on the upgrade sequences in the following sections.
Before you start upgrading the products, make sure that you review the upgrade prerequisites in the attached Microsoft Excel spreadsheet. Because not all products are available in each of the deployment types, the upgrade order that you must follow depends on the deployment type that you chose.
Upgrade sequence for POC deployments
The proof of concept (POC) deployment model found in the 3.x version of the product is no longer supported in version 4.x. POC is replaced by the single VM Compact Deployment model. To upgrade your 3.x POC deployment, follow the upgrade sequence for small and medium deployments.
Upgrade sequence for Small and Medium deployments (3.x to 4.1)
The upgrade order listed in the following table applies to the Small and Medium deployment types. To learn more about which deployment type works best for your requirements, see deployment architecture.
Note
When upgrading from 2.1.x and 3.x to 4.1, you upgrade 2 AR System servers to 2 AR System servers.
Sequence | Product | Order of tasks for upgrade |
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1 | BMC Server Automation – File Server | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
2 | BMC Server Automation – Application Server & Console |
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3 | BMC Server Automation – Multiple Application Server (MAS) |
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4 | (Optional) BMC Server Automation – Advanced Repeater | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
Note: PXE server upgrade is not supported through the Install Planner. Therefore, skip inputs for the PXE server. You can upgrade it after the BMC Cloud Lifecycle Management upgrade is complete. See Upgrading the BladeLogic PXE server for instructions. | ||
5 | BMC Atrium Orchestrator – Configuration Distribution Peer | Perform the following steps for BMC Atrium Orchestrator – Configuration Distribution Peer:
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6 | Atrium Orchestrator – Configuration Distribution Peer for High Availability (HA) |
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7 | BMC AR System & BMC Remedy IT Service Management Suite – Primary (Enterprise-AR) |
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8 | BMC Remedy AR System Cloud Database – Primary (Cloud-AR) |
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9 | BMC AR System & BMC Remedy IT Service Management Suite – Secondary |
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10 | BMC Remedy AR System Cloud Database – Secondary |
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11 | BMC Remedy Mid Tier | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
12 | BMC Atrium Core – Web Registry Components | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
13 | BMC Network Automation | Note: Upgrading the BMC Network Automation server in an HA environment is not supported by the installer planner. Therefore, you must perform the upgrade using the BMC Network Automation product installer.
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14 | (Optional) BMC Network Automation – Device Agent | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
15 | Cloud Database Extensions | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
16 | Cloud Platform Manager | If you have installed Cloud Platform Manager in an HA environment, you need to upgrade only the Cloud Platform Manager – Primary server. |
17 | Cloud Portal AR Extensions – Primary | Upgrade the following Cloud Portal AR Extensions components in this order using the installer planner:
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18 | Cloud Portal AR Extensions – Secondary | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
Upgrade sequence for Small and Medium deployments from 4.x to 4.6.x
Note
Sequence | Product | Order of tasks for upgrade |
---|---|---|
1 | BMC Server Automation – File Server | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
2 | BMC Server Automation – Application Server & Console |
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3 | BMC Server Automation – Multiple Application Server (MAS) |
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Note: PXE server upgrade is not supported through the Install Planner. Therefore, skip inputs for the PXE server. You can upgrade it after the BMC Cloud Lifecycle Management upgrade is complete. See Upgrading the BladeLogic PXE server for instructions. | ||
4 | (Optional) BMC Server Automation – Advanced Repeater | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
5 | BMC Atrium Orchestrator – Configuration Distribution Peer | Perform the following steps for BMC Atrium Orchestrator – Configuration Distribution Peer:
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6 | Atrium Orchestrator – Configuration Distribution Peer for High Availability (HA) |
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7 | BMC Network Automation | Note: Upgrading the BMC Network Automation server in an HA environment is not supported by the installer planner. Therefore, you must perform the upgrade using the BMC Network Automation product installer.
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8 | (Optional) BMC Network Automation – Device Agent | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
9 | Cloud Database Extensions | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
10 | Cloud Platform Manager | If you have installed Cloud Platform Manager in an HA environment, you need to upgrade only the Cloud Platform Manager – Primary server. |
11 | Cloud Portal AR Extensions – Primary | Upgrade the following Cloud Portal AR Extensions components in this order using the installer planner:
|
12 | Cloud Portal AR Extensions – Secondary | No manual tasks required for this product. Directly upgrade to 4.x using the installer planner. |
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