Downloading the installation files

This topic explains how to obtain the files that you need to install BMC Cloud Lifecycle Management and/or available providers for third-party cloud platforms. To understand which files you are entitled to download based on the licenses you purchased, see License entitlements.

To determine which version, patches, or service packs to download

This section describes how to determine which version of BMC Cloud Lifecycle Management to download from the BMC Electronic Product Distribution (EPD) site.

Current version installed in your environment Version to download Notes
4.6.00.x 4.6.07
4.6.06 4.6.06.001

4.6.05

4.6.05.002


4.6.04

4.6.04.001


4.6.03

None


4.6.00

None


4.5.x

4.5.00.003


4.1.x

4.1.00.007


3.1 3.1.01.001 Unless you need a fix for an issue listed in Known and corrected issues, you do not need to upgrade with a service pack. For more information, see Service packs and patches.
3.1 3.1.01 Service Pack 1 is a full product install. For more information, see Service packs and patches.

3.0.x

3.0.00.002  
2.1.x 2.1.02.001  

To determine which version of BMC Cloud Lifecycle Management installer to download for upgrade

This section describes how to determine which version of BMC Cloud Lifecycle Management to download for upgrade from the BMC Electronic Product Distribution (EPD) site.

Current version installed in your environment Version to download Notes
4.6.00.x 4.6.06

4.1.x

4.6.00.001

This is a patch for BMC Cloud Lifecycle Management installer. You must first install 4.6.00.001 to install/upgrade to BMC Cloud Lifecycle Management 4.6.00.

  1. Download BMC Cloud Lifecycle Management 4.6.00 installer.
  2. Apply BMC Cloud Lifecycle Management 4.6.00.001 patch.
  3. Install/upgrade BMC Cloud Lifecycle Management to BMC Cloud Lifecycle Management 4.6.00.

For more information, see the readme.txt in  4.6.00.001 patch.

2.1.x, 3.x, 4.0.x 4.1  


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Downloading the BMC Cloud Lifecycle Management files

The following table lists the installation files to download according to the instructions in Downloading the files.

Note

If you need the Windows or Linux RSCD installer to use with the Proxy Agent for version 4.6, download bmcclm46.windows.part6.zip for Windows or bmcclm46.linux.part6.tar.gz for Linux from EPD.
Product on EPD page Platform Version 4.6 files downloaded from link
BMC Cloud Lifecycle Management Microsoft Windows bmcclm46.windows.part1.zip 
bmcclm46.windows.part2.zip 
bmcclm46.windows.part3.zip 
bmcclm46.windows.part4.zip 
bmcclm46.windows.part5.zip 
bmcclm46.windows.part6.zip 
bmcclm46.windows.part7.zip 
bmcclm46.windows.part8.zip
Linux bmcclm46.linux.part1.tar.gz 
bmcclm46.linux.part2.tar.gz 
bmcclm46.linux.part3.tar.gz 
bmcclm46.linux.part4.tar.gz 
bmcclm46.linux.part5.tar.gz 
bmcclm46.linux.part6.tar.gz 
bmcclm46.linux.part7.tar.gz 
bmcclm46.linux.part8.tar.gz


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To download the files

  1. Create a directory in which to place the downloaded files.

    Note

    On Windows computers, ensure that the directory is only one level into  the directory structure. The EPD package creates a directory in the  temporary directory when you extract the files, and the directory that  contains the installation image should not be in a directory deeper than  two levels into the directory structure.

  2. Go to the BMC Cloud Lifecycle Management 4.6.00 download page (4.6.00 download page).
  3. At the logon prompt, enter your user ID and password, and click Sign In.

  4. On the Export Compliance and Access Terms page, provide the  required information, agree to the terms of the agreements, and click Continue.

  5. On the Product or Patches tab, select the files that you want to download for the applicable version.

  6. Click Download (FTP).

    The selected items are placed in an FTP directory, and the credentials and FTP instructions are sent to you in an e-mail message.

    Tip

    You can also click on a download file and be prompted to save it.

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To extract the files on Windows

  1. Create a folder named CLMInstaller.
  2. Right-click bmcclm<version>windows.part1.zip, (for example, bmcclm46.windows.part1.zip), and select Extract All.
  3. Select the CLMInstaller folder.
  4. Extract the rest of the zip files into the CLMInstaller folder.

    For BMC Cloud Lifecycle Managemnt 4.6.00, ensure that you must first apply 4.6.00.001 before installing/upgrading to BMC Cloud Lifecycle Management 4.6.00. For more information, see the readme.txt in  4.6.00.001 patch.

  5. Open the Applications folder and verify its contents.

    Note

    For version 4.6, the installer upgrades BMC Server Automation in two stages. For this reason, the Applications folder includes the BMC Server Automation 8.6.01 installers used for version 4.5 as well.

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To extract the files on Linux

  1. Create a directory named /CLMInstaller on the computer where you plan to run the installer.
  2. Copy the tar files to that directory.
  3. Run the following command for each of the tar files:

    tar xvzf bmcclm<version>.linux.part1.tar.gz
  4. After extracting all the files, grant the correct permissions to the directory:

    chmod -R 755 CLMInstaller

    For BMC Cloud Lifecycle Managemnt 4.6.00, ensure that you must first apply 4.6.00.001 before installing/upgrading to BMC Cloud Lifecycle Management 4.6.00. For more information, see the readme.txt in  4.6.00.001 patch.

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To verify the content of the installation files


  1. Ensure that the following folders exist:

    • AO-Content
    • AO-DevStudio
    • AO-Platform
    • ARSystem
    • AtriumCore
    • AtriumIntegrator
    • BL-BBAR
    • BL-BBNA
    • BL-Client
    • BL-Client-4.5
    • BL-Configurator
    • BL-Configurator-4.5
    • BL-NSH
    • BL-NSH-4.5
    • BL-OpsManager
    • BL-OpsManager-4.5
    • BL-PXE
    • BL-PXE-4.5
    • BL-RSCD
    • BMC-CLM
    • CLM-UI
    • ITSM
    • Midtier
    • OnlineHelp
    • RDSS
    • SelfChecker
    • SRM
    • Tomcat
  2. Open each folder and verify its content.
  3. Navigate to the installer executable (CLMInstaller > Planner > Disk1) and verify that the setup executable exists.
    You are now ready to start installation.

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Related topics

Setting up the installation environment

Installing

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