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Creating and managing users

As a cloud tenant administrator you can add cloud end users or a cloud tenant administrator in a tenant. You can also assign quota to the cloud users in the tenant. The cloud end users can log on to the BMC Cloud Lifecycle Management – My Cloud Services Console to request services. 

As a cloud tenant administrator, you can be assigned multiple tenants. You can further create a tenant administrator and assign multiple tenants (which are already assigned to you) to the user. The multitenant administrator can perform all administrative actions across all tenants assigned to the user. For more information about the capabilities and limitations of the tenant administrator with multiple tenants, see Getting started by user role.

Adding users to a tenant

As a cloud tenant administrator, you can create a Cloud tenant administrator or a Cloud end user for the tenant. You can also create a cloud multitenant administrator, which is an administrator who is assigned multiple tenants. 

To add users

  1. From the Tenant Administration Console, click the Administration tab.
    From the list of cloud users, a user is selected by default and the details for the particular user, such as the name, address, role, logon ID, and quota details, are displayed. 
  2. Click Add User  to add a new user.
  3. In the Add New User dialog box, enter the requested information. 
    The fields marked with an asterisk (*) are mandatory.
    1. In the Basic Information area, enter the First Name, Last Name, Email Address, and Phone Number for the user.
      By default, the selected tenant is displayed.  
    2. In the Login IDPassword, and Confirm Password fields, enter a unique logon ID and an appropriate password for the user.
      The cloud user uses the logon ID and password to log on to BMC Cloud Lifecycle Management – My Cloud Services Console later. 
    3. From the Role list, select the role for the user. 
      If you are a cloud tenant administrator, you can create a cloud tenant administrator, or a cloud end user. For more information about the activities that each type of user can perform, see Getting started by user role.
    4. To force the user to change the password after the user logs on to the My Cloud Services Console for the first time, select the Force Password Change On Login check box. 
    5. To allocate limited quota to the user, perform the following steps in the Allocation area.
      By default, the Maximum check box is selected and the user is allocated maximum quota. For more information about quota, see Setting and managing quota.
      1. Clear the Maximum check box for the Server, CPU Count, Memory (GB), and the Local Storage (GB) fields.
      2. In the User Quota text box of the Server field, enter the number of servers that you want to assign to the user. 
      3. In the User Quota text box of the CPU Count field, enter the number of CPUs that you want to assign to the user.
      4. In the User Quota text box of the Memory (GB) field, enter the memory in GB that you want to assign to the user.
      5. In the User Quota text box of the Local Storage (GB) field, enter the hard disk in GB that you want to locally assign to the servers in the user. 

        Warning

        The value for any of the User Quota fields must not exceed the Available to Allocate quota value and should be more than the user's actual usage; otherwise, the quota will not be allocated. 

    6. To associate cost centers with the user, click the Cost Center tab. 
      If you want to associate cost centers to the user, perform the following steps in the Cost Center tab. 
      1. To add a primary cost center, on the Primary Cost Center table, click Add Primary Cost Center.
      2. On the Cost Center Search dialog box, click Search to search for the active cost centers within the tenant. 
      3. From the search results, select a cost center and click Add. 
      4. To add a secondary cost center, on the Secondary Cost Center table, click Add Secondary Cost Center.
      5. On the Cost Center Search dialog box, click Search to search for the active cost centers within the tenant. 
      6. Select one or multiple cost centers and click OK.
        For more information about associating cost centers, see Associating cost centers to cloud users.

    7. To assign multiple tenants to the cloud organization administrator, click the Access Restriction tab.

      Note

      The Access Restriction tab is visible only if you are creating a cloud organization admin.

      If you want to assign multiple tenants to the cloud tenant admin, perform the following steps in the Access Restriction tab:

      1. In the Associated Tenant(s) List, click Add Access Restriction.
        The following figure describes the list of tenants in BMC Cloud Lifecycle Management. 
         

      2. In the Access Restriction dialog box, select the tenant or multiple tenants, which you want to assign to the cloud organization administrator.

        Note

        You can associate only onboarded tenants to a tenant administrator.

      3. Click OK
        In the Add User dialog box, a list of tenants associated with the user are displayed.  
    8. In the Add New User dialog box, click OK.

To verify whether the user is created successfully, click the Activities tab. In the Administration link, the Update User Quota activity along with the status is displayed.

On the Administration tab, in the Users list, the newly added user is displayed.

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Editing users in a tenant

You can edit a user to change any details such as the name, role, or quota for the user.

To edit users

  1. From the Tenant Administration Console, click the Administration tab..
  2. From the list of users, select the user whose details you want to edit and click Edit User .
    If the user's name does not appear in the list, enter the name of the user in the Search field and click Search. The name of the user appears in the list.
  3. In the Edit User dialog box, make the required changes. 

    Note

    The Tenant and the Login ID fields are disabled and you cannot change a tenant or the logon ID for any user.

  4. Click OK

To verify whether the user details are modified successfully, click the Activities tab. In the Administration link, the Update User Quota activity along with the status is displayed.

On the Administration tab, in the Users list, the newly edited user details are displayed.

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Deleting users from a tenant

You can remove users from a tenant. After a user is deleted, the user can no longer access BMC Cloud Lifecycle Management. When a user is deleted, the quota assigned to the user is released and the Available to Allocate tenant quota increases. 

Note

If the user is provisioning a service offering instance, you cannot delete the user unless the service offering instance is decommissioned or transferred to another user.

To delete users

  1. From the Tenant Administration Console, click the Administration tab..
  2. From the list of users, select the user whom you want to delete and click Delete User
  3. For the Do you want to delete the selected user message, click Yes.

To verify whether the user is deleted successfully, click the Activities tab. In the Administration link, the Delete User activity and the status is displayed.

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Related topics

User roles
Setting and managing quota 

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