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Flushing entitlement cache

Occasionally, you might need to flush entitlement cache (for example, when a service offering does not appear in the service catalog).

To flush entitlement cache

  1. Log in to the Application Administration Console.

  2. Click the Custom Configuration tab.

  3. Select Service Request Management > Entitlement > Entitlement Management.

  4. Under Other Functions, click User Validation.

  5. Click Flush Entitlement CACHE.

The following video (1:30) demonstrates these steps.

 https://youtu.be/CfGu2zJiQhw

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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