Unsupported content


This version of the product has reached end of support. The documentation is available for your convenience. However, you must be logged in to access it. You will not be able to leave comments.

Downloading the installation files

This topic explains how to obtain the files that you need to install BMC Cloud Lifecycle Management and/or available providers for third-party cloud platforms. To understand which files you are entitled to download based on the licenses you purchased, see License entitlements.

To determine which version, patches, or service packs to download for version 4.5

This section describes how to determine which version of BMC Cloud Lifecycle Management to download from the BMC Electronic Product Distribution (EPD) site.

Current version installed in your environmentVersion to downloadNotes
4.x4.5 Patch xDownload the latest patch available for 4.5.
3.13.1 SP1 Patch 1Unless you need a fix for an issue listed in Known and corrected issues, you do not need to upgrade with a service pack. For more information, see Service packs and patches.
3.13.1 SP1Service Pack 1 is a full product install. For more information, see Service packs and patches.



Back to top

Downloading the BMC Cloud Lifecycle Management files

The following table lists the installation files to download according to the instructions in Downloading the files.


If you need the Windows or Linux RSCD installer to use with the Proxy Agent for version 4.5, download bmcclm45.windows.part6.zip for Windows or bmcclm45.linux.part6.tar.gz for Linux from EPD.
Product on EPD pagePlatformVersion 4.5 files downloaded from link
BMC Cloud Lifecycle ManagementMicrosoft Windowsbmcclm45.windows.part1.zip 

Back to top

To download the files

  1. Create a directory in which to place the downloaded files.


    On Windows computers, ensure that the directory is only one level into  the directory structure. The EPD package creates a directory in the  temporary directory when you extract the files, and the directory that  contains the installation image should not be in a directory deeper than  two levels into the directory structure.

  2. Go to the BMC Cloud Lifecycle Management 4.5 download page.
  3. At the logon prompt, enter your user ID and password, and click Sign In.

  4. On the Export Compliance and Access Terms page, provide the  required information, agree to the terms of the agreements, and click Continue.

  5. On the Product or Patches tab, select the files that you want to download for the applicable version.

  6. Click Download (FTP).

    The selected items are placed in an FTP directory, and the credentials and FTP instructions are sent to you in an e-mail message.


    You can also click on a download file and be prompted to save it.

Back to top

To extract the files on Windows

  1. Create a folder named CLMInstaller.
  2. Right-click bmcclm<version>windows.part1.zip, (for example, bmcclm45.windows.part1.zip), and select Extract All.
  3. Select the CLMInstaller folder.
  4. Extract the rest of the zip files into the CLMInstaller folder.

  5. Open the Applications folder and verify its contents.

Back to top

To extract the files on Linux

  1. Create a directory named /CLMInstaller on the computer where you plan to run the installer.
  2. Copy the tar files to that directory.
  3. Run the following command for each of the tar files:

    tar xvzf bmcclm<version>.linux.part1.tar.gz
  4. After extracting all the files, grant the correct permissions to the directory:

    chmod -R 755 CLMInstaller

Back to top

To verify the content of the installation files

  1. Ensure that the following folders exist:

    • AO-Content
    • AO-DevStudio
    • AO-Platform
    • ARSystem
    • AtriumCore
    • AtriumIntegrator
    • BL-BBAR
    • BL-BBNA
    • BL-Client
    • BL-Configurator
    • BL-NSH
    • BL-OpsManager
    • BL-PXE
    • BL-RSCD
    • BMC-CLM
    • CLM-UI
    • ITSM
    • OnlineHelp
    • RDSS
    • SelfChecker
    • SRM
  2. Open each folder and verify its content.
  3. Navigate to the installer executable (CLMInstaller > Planner > Disk1) and verify that the setup executable exists.
    You are now ready to start installation.

Back to top

Downloading BMC zipkits or installation files for third-party cloud provider platforms (optional)

 If you use a third-party solution for building and managing cloud infrastructure, you can integrate that infrastructure as a provider type in BMC Cloud Lifecycle Management. Using external provider types enables you to leverage your existing investments in cloud infrastructure.

Perform the following steps to download a zipkit from BMC Communities:

  1. Log on to the BMC Cloud Lifecycle Management Community.
  2. Download the required zipkit.

You can download the respective provider's installation files from the following locations on Communities:

The following table lists the files to download for use with third-party cloud platforms:

Provider namePlatformFiles downloaded from link for version 4.5

WindowsOpenStack 4.5.00 Windows Installer for CLM 4.5.00.zip
LinuxOpenStack 4.5.00 Linux Installer for CLM 4.5.00.tar
AllOpenStack 2.0 Suspend-Resume for CLM 4.5.00.zip
AzureWindowsAzure Windows Installer 4.5.00.zip
LinuxAzure Linux Installer 4.5.00.tar
IBM SoftLayerWindowsIBM-SoftLayer 1.0.0 Windows Installer for CLM 4.5.00.zip
LinuxIBM-SoftLayer 1.0.0 Linux Installer for CLM 4.5.00.zip

Back to top

Related topics

Setting up the installation environment


This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.