Cloud operations definition
A cloud may feel like a clean slate upon which a whole new, properly working, well run, solidly architected infrastructure can be built. It often includes new or reasonably new hardware, storage resources, and networks, as well as new stack elements (such as virtualization) and new paradigms (such as workload mobility). There are probably also some new elements, such as customer self-service and the service catalog.
At the same time, the cloud is still part of the IT infrastructure. It is still serving many of the same customers, hosting most of the same applications, bound by the same security guidelines, and audited according to the same regulatory compliance rules. All those previously built processes and policies should move seamlessly onto the cloud infrastructure.
The process of defining the interplay between traditional management and cloud management is the cloud architecture challenge. IT seeks to ensure that the best of operational compliance, performance management, change management, and countless other nontrivial process investments are applied equally to the cloud — preventing the need for a recreation for the new environment. New emphasis will also be placed on capacity management in the cloud environment, ensuring all services are right-sized to meet business needs efficiently. Meanwhile, many of the archaic process and workflows can be optimized to further automate a cloud environment, removing manual approvals and other barriers to efficiency in the cloud.
Working together with BMC, you can:
- Define cloud reference architecture
- Design performance and capacity planning
- Define operational compliance and security
Cloud operations definition overview diagram
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