Configuring the BMC AR System Server - Cloud Portal and Database for HA

Perform the following steps to configure BMC AR System Server – Cloud Portal and Database, which includes the enterprise AR System server, for high availability (HA). 

To configure the Enterprise AR System servers in server group

Perform the following steps on both the Primary and Secondary enterprise AR System servers:

1. Log on to the Enterprise AR System server host and launch the URL using a web browser.
   http://midTierHostName:8080/arsys/shared/login.jsp?/arsys/
2. Go to AR System Administration Console > System > General > Server Information > Configuration and then select Server Group Member.
   
3. On the AR System Administration Console, click the Advanced tab and specify the following details:
   1. In the Default Web Path field, specify the BMC Remedy Mid Tier load balancer path.
   2. In the Server Group Name field, provide the server group name.
4. Stop the Enterprise AR System Primary and Secondary servers.

5. In the AR System configuration file (ar.cfg on Microsoft Windows and ar.conf on Linux), perform the following steps:

   You can find the configuration file on Microsoft Windows at ARSystemInstallDir\conf\ar.cfg and on Linux at ARSystemInstallDir/ARSystem/conf/ar.conf. 

   1. Change the value in the Server-Name parameter to the following:
      <Alias Name(load balancer virtual hostname)>
   2. Add the following line:
      Server-Connect-Name: <FQDN -Hostname (primary/secondary)>.
   3. Set the Register-With-Portmapper parameter to false:
      Register-With-Portmapper: F

   4. Set the port number information as follows:
      TCD-Specific-Port: 46200
Plugin-Port: 46201

      Note

      Ensure that you use the same port number for Enterprise AR System Primary and Secondary servers.

6. From the installationDirectory\BMCCloudLifeCycleManagement\Cloud_Portal\plugin> folder, open the pluginsvr_config.xml file.

7. Specify appropriate values for the override_ar_server_host and override_ar_server_port parameters.
   The host should be the local host name and the port should be where the AR System server is currently running.

   Note

   You must configure the override_ar_server_port with the same port number as the TCD-Specific-Port. This is the port on which the AR System server is running.

   
   

8. From the ARSystemInstallDir\ARSystem\pluginsvr folder, open the pluginsvr_config.xml file.

9. Update the server_port parameters with the port number on which you configured the enterprise AR System server.

   Note

   You must configure the server_port with the same port number as the TCD-Specific-Port. This is the port on which the AR System server is running

   A total of five server_port entries must be updated to complete this step.