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Completing the Description section

Use this information to complete the Description section.

To complete the Description section

  1. On the Description - Details panel, enter or specify the following information:

  2. Click the Manage Categories button to create or modify a category.
     You can view this button only if you have SRM Administrator permissions. For more information about using the Category Management window, see Configuring navigational categories in the BMC Service Request Management documentation.
  3. Click Next.

  4. On the Description - Additional panel, enter or specify the following information:

  5. Click Next.
  6. Go to Completing-the-Fulfillment-Process-section to continue the procedure.

Related topics

Overview-of-the-Service-Request-Designer

 

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