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Component BMC product service pack and patch levels

This topic shows the service pack and patch levels for the products in the BMC Cloud Lifecycle Management solution. To download the latest patches, visit the BMC Electronic Product Distribution website. Contact BMC Software Customer Support to obtain any hotfixes.

For a list of supported platforms for the BMC Cloud Lifecycle Management solution, use the BMC Solution and Product Availability and Compatibility Utility available on the BMC Support site at http://www.bmc.com/support. 

Compatible component product versions

This section lists the versions of products officially certified by BMC Software to work with the required BMC Cloud Lifecycle Management components. 

Required products

Version in installer

Other certified versions

BMC Atrium Core

8.1.01

BMC Atrium Core Web Registry

8.1.01

BMC Atrium Orchestrator Content
(cloud-specific content)

4.1.00

20.13.03

BMC Atrium Orchestrator Platform, including:

  • BMC Atrium Orchestrator – Configuration Distribution Peer
  • BMC Atrium Orchestrator – Configuration Distribution Peer (High Availability)
7.6.03
  • 7.7.02
  • 7.8.00
  • 7.8.02 (certified against CLM 4.1 patch 4)

BMC Network Automation, including:

  • (Optional) BMC Network Automation – Device Agent

8.5.01

  • 8.6.00
  • 8.6.00.002
  • 8.7.00 + HF19 (000100716) (Required for VC 6.0 support)
  • 8.7.00 + HF 31
  • 8.8. 00 + HF 4 

BMC Server Automation, including:

  • BMC Server Automation – Application Server and Console
  • BMC Server Automation – Virtual Center Agent (installed manually)
  • (Optional) BMC Server Automation – PXE Server
  • (Optional) BMC Server Automation – File Server
8.5.01
  • 8.5 SP1 patch 5
  • 8.5 SP1 patch 2
  • 8.6 patch 1

    Note

    Using RHEL7 virtual machine templates explicitly requires the VMWare deployPkg plug-in installed, which will allow the guest OS customization of RHEL7. For more information, see the following VMWare Knowledge Base articles:

    Installing the deployPkg plug-in in a Linux virtual machine

    Deploying Linux virtual machines fails on guest customization 

  • 8.6.00 Patch 1 + BMC Cloud Lifecycle Management 4.1 Patch 1
  • 8.7.00 (Required for VC 6.0 support and Microsoft Hyper-V Generation 2 platform)
  • 8.7.00.002 + BMC Cloud Lifecycle Management 4.1 Patch 3
  • 8.7.00 Patch 1
  • 8.8.00
  • 8.9.00 + BMC Cloud Lifecycle Management 4.1 Patch 4

    Note

    BMC Cloud Lifecycle Management 4.1 Patch 4 supports Windows Server 2016 64-bit provisioning for VMware with BMC Server Automation 8.9. The following are the known issues with this type of provisioning:

    • On the End User Portal, under the Operating System panel, the end user sees Windows Server 2008 instead of Windows Server 2016.
    • The Storage File system attached to the VM is not shown in the mapped drive list under My Computer. However, you can map it manually from the VM. 

     

BMC Remedy Action Request System

8.1.01

BMC Remedy Mid Tier

8.1.01

8.1.02

BMC Remedy Service Request Management

8.1.01

BMC Cloud Lifecycle Management, including:

  • Cloud Database Extensions
  • Cloud Platform Manager
  • Cloud Portal AR Extensions

4.1.00

 

Other compatible product versions

Product

Versions

BMC Capacity Optimization/TrueSight Capacity Optimization

  • 9.5.01 + hotfix from Knowledge Article 000031574
  • 9.5.02 (no hotfix required)
  • 10.3
  • 10.5
BMC Database Automation
  • 8.5.00
  • 8.6.00 Patch 2 + BMC Cloud Lifecycle Management 4.1 Patch 2
  • 8.7.00 Patch 3
  • 8.8.00 Patch 1 + BMC Cloud Lifecycle Management 4.1 patch 6 + hotfix from Knowledge Article 000119228
  • 8.9.00 + BMC Cloud Lifecycle Management 4.1 patch 7 + hotfix from Knowledge Article 000124620
BMC Remedy Change Management8.1.01

Additionally, Infoblox 7.3.8 is certified against BMC Network Automation 8.8, BMC Atrium Orchestrator Platform 7.6.03, and BMC Atrium Orchestrator Content 20.14.02.00 when working with BMC Cloud Lifecycle Management.

Required hotfixes

Apply the following hotfixes/patches after you install or upgrade version 4.1.00:

Synchronize Virtual Cluster or SOI causes VMs to be decommissionedPatch 4 is required. If you do not apply this patch the agent runs out of Java heap memory and thereby results in BMC Cloud Lifecycle Management erroneously decommissioning VMs on that cluster.

  • 000110488—This hotfix provides missing files necessary for using a currency other than USD.
  • 000111195—This hotfix updates field values that are displayed blank for Cloud Platform and Installable Resources in Service Designer and is required for all BMC Cloud Lifecycle Management deployments. QM001858190/QM001876321 in BMC Cloud Lifecycle Management 4.1 Patch 3 fixes this issue. For details, see Known and corrected issues.
  • 000031574—This hotfix applies only if you have BMC Capacity Optimization deployed in your environment.
  • 000107519—This hotfix is required for all BMC Cloud Lifecycle Management deployments.

BMC Atrium Orchestrator adapters and modules

Adapter

Module

Version

Remedy Adapter (ro-adapter-remedy-actor)

AMP-AD-BMC-Remedy-ARS

20.13.02.01.00, rev. 1

BladeLogic Adapter (ro-adapter-bladelogic-server-automation)

BMC_BladeLogic-AD-Operations_Manager

20.13.01.00, rev. 1

NetApp Adapter (bmc-adapter-netapp-storage-actor)

AO-AD-NetApp_Storage

20.13.02.01.00, rev. 1

Amazon Adapter (bmc-adapter-amazon-ec2-actor)

AO-AD-Amazon_EC2

20.13.02.01.00, rev. 1

Infoblox Adapter (bmc-adapter-infoblox-nios-actor)

AO-AD-Infoblox-NIOS

20.13.02.01.00, rev. 1

20.14.02.00.01, rev. 1

DNS Adapter (bmc-adapter-dns-actor)AutoPilot-OA-DNS_Integration20.13.02.01.00, rev. 1

Command line adapter (ro-adapter-command-line)

No related modules

20.13.02.01.00, rev. 1

FileAdapter (ro-adapter-file)

No related modules

20.13.02.01.00, rev. 1

No related adapter

AutoPilot-AD-Utilities

20.13.02.01.00, rev. 1

No related adapter

AutoPilot-OA-Common_Utilities

20.13.02.01.00, rev. 1

No related adapter

AutoPilot-OA-Storage_Management

20.13.02.01.00, rev. 1

No related adapter

BMC-SA-My_Services_Portal

4.1.00, rev. 1

No related adapter

AutoPilot-OA-Configuration_Utility

7.6.05.01, rev. 1

No related adapter

Storage-SA-Provisioning

4.1.00, rev. 1

No related adapter

Amazon_EC2_Integration

4.1.00, rev. 1

No related adapter

AO-AD-VitalQIP

20.13.02.01.00, rev. 1

No related adapter

AutoPilot-OA-IP-Address-Management

20.13.02.01.00, rev. 1

No related adapter

BMC-SA-BBNA-IP-Address-Management

20.13.02.01.00, rev. 1

No related adapter

AO_AD_DNS_Integration

20.13.02.01.00, rev. 1
No related adapter

AutoPilot-OA-DNS_Integration

20.13.02.01.00, rev. 1

Related topics

Base product versions and compatibility for upgrade (when you upgrade BMC Cloud Lifecycle Management)

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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