Downloading the installation files

Downloading provider installation files for third-party cloud platforms (optional)

The following table lists the provider installation files to download for use with third-party cloud platforms. You can find these files under the BMC Cloud Lifecycle Management on the EPD site. Follow the instructions in To download the files.

To download the files

1. Create a directory in which to place the downloaded files.

   Note

   On Windows computers, ensure that the directory is only one level into  the directory structure. The EPD package creates a directory in the  temporary directory when you extract the files, and the directory that  contains the installation image should not be in a directory deeper than  two levels into the directory structure.

2. Go to http://www.bmc.com/available/epd.html.

3. At the logon prompt, enter your user ID and password, and click Submit.

4. On the Export Compliance and Access Terms page, provide the  required information, agree to the terms of the agreements, and click Continue.

5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms you want to see, per the EPD site help otherwise, skip to step 6.

6. Verify that the correct profile is displayed for your download purpose, and select the Product Patches tab.

7. Expand BMC Cloud Lifecycle Management or BMC Cloud Extension Pack to show its versions, and then expand the version, platform, and language to show its downloadable files.

8. Select the files that you want to download.

9. Click Download (FTP) or Download Manager:

   • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an e-mail message.

   • Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops.
     This method requires a one-time installation of the Akami NetSession  Client program on the target computer and is usually the faster and more  reliable way to transfer files. A checksum is used to verify file  integrity automatically.

     Tip

     You can also click on a download file and be prompted to save it.

To extract the files on Windows

1. Create a folder named CLMInstaller.
2. Right-click bmcclm<version>windows.part1.zip, (for example, bmcclm41.windows.part1.zip), and select Extract All.
3. Select the CLMInstaller folder.
4. Extract the rest of the zip files to the CLMInstaller folder, but make sure that you correctly merge them into the Applications folder, as shown in the following screenshot.
    
5. Open the Applications folder and verify its contents.
    

To extract the files on Linux

1. Create a directory named /CLMInstaller on the computer where you plan to run the installer.
2. Copy the tar files to that directory.

3. Run the following command for each of the tar files:

   tar xvzf bmcclm<version>.linux.part1.tar.gz

4. After extracting all the files, grant the correct permissions to the directory:

   chmod -R 755 CLMInstaller

To verify the content of the installation files

1. Ensure that the following folders exist:
   • AO-Content
   • AO-DevStudio
   • AO-Platform
   • ARSystem
   • AtriumCore
   • AtriumIntegrator
   • BL-BBAR
   • BL-BBNA
   • BL-Client
   • BL-NSH
   • BL-OpsManager
   • BL-PXE
   • BL-RSCD
   • BMC-CLM
   • INFOZIP
   • ITSM
   • OnlineHelp
   • RDSS
   • SRM
2. Open each folder and verify its content.
3. Navigate to the installer executable (CLMInstaller > Planner > Disk1) and verify that the setup executable exists.
   You are now ready to start installation.

Related topics

Setting up the installation environment

Installing