System requirements for Microsoft Windows
This topic summarizes the system requirements for the installer host, the supporting products, and databases used by BMC Cloud Lifecycle Management on Microsoft Windows operating systems:
Windows installer host requirements
Before you launch the BMC Cloud LifeCycle Management installer, ensure that the installer host meets the requirements described in the following sections, based on your operating system. An installer host is the physical or virtual machine host on which you run the installer.
Installer host operating system requirements
Installer host environment variables
Ensure that the user and system environment variables on the installer host are set with the same value (for example, TMP=C:\Support
and TEMP=C:\Support
). Also ensure that the values of these user and system variables match on both installer and product hosts.
Installer host port requirements
Preparing the installer host
Windows supporting product host requirements
This section lists the hardware and software requirements, and the tasks that you must perform before you install the BMC Cloud Lifecycle Management solution on Microsoft Windows. The requirements outlined in this topic are for a POC deployment only. For more information about product-specific hardware requirements per deployment type, see deployment architecture and sizing guidelines.
BMC Remedy product requirements
The following table lists the product-specific requirements for the BMC Remedy products.
Product or component | Requirements |
---|---|
BMC Remedy AR System & IT Service Management Suite – Primary | |
BMC Remedy AR System & IT Service Management Suite – Secondary | |
BMC Remedy Mid Tier |
BMC Atrium Core Web Registry requirements
BMC Server Automation product requirements
The following table lists the product-specific requirements for the BMC Server Automation components.
Product or component | Requirements |
---|---|
BMC Server Automation – Application Server & Console | |
BMC Server Automation – Multiple Application Server (MAS) | |
BMC Server Automation – Remote System Call Daemon (RSCD) Agent | |
BMC Server Automation – Advanced Repeater (Optional) | |
PXE Server (Optional | |
BMC Server Automation – File Server (Optional) |
BMC Atrium Orchestrator product requirements
The following table lists the product-specific requirements for the BMC Atrium Orchestrator components.
Product or component | Requirements |
---|---|
BMC Atrium Orchestrator – Configuration Distribution Peer | |
BMC Atrium Orchestrator – Configuration Distribution Peer (HA) |
BMC Network Automation product requirements
The following table lists the product-specific requirements for the BMC Network Automation components.
Product or component | Requirements |
---|---|
BMC Network Automation | |
BMC Network Automation – Device Agent |
BMC Cloud Lifecycle Management requirements
The following table lists the product-specific requirements for the BMC Cloud Lifecycle Management components.
Product or component | Requirements |
---|---|
Cloud Database Extensions | |
Cloud Platform Manager | |
Cloud Portal AR Extensions – Primary | |
Cloud Portal AR Extensions – Secondary |
Database requirements for Windows
The following sections outline the database requirements for Windows platforms.
Requirements common to database platforms
This section outlines the requirements that are common to Microsoft SQL Server and Oracle.
Supported database versions
The BMC Cloud Lifecycle Management solution supports the following databases:
Microsoft SQL Server 2008 R2 Enterprise 64-bit (if you require Cluster capabilities) on Microsoft Windows 2008 R2 64-bit OS.
Otherwise, you can use Microsoft SQL Server 2008 R2 Standard 64-bit for single installations.Tip
Microsoft Support provides useful information on determining the version and edition of SQL Server and its components.
- Oracle Database 11g R2 64-bit on Red Hat Enterprise Linux 5.5 64-bit OS
Unicode and character set requirements for databases
The following Unicode and character set requirements apply to both MS SQL Server and Oracle databases:
- You must synchronize all your databases so that their character sets and Unicode settings are correctly aligned with their <product>, for example, BMC Remedy AR System settings.
- You must run Unicode to Unicode or non-Unicode to non-Unicode. Do not mix these settings.
- For Oracle, you must set the character sets to AL32UTF8.
- For MS SQL Server, you must set the Unicode data types to
nchar
,nvarchar
, andntext
.
SQL Server requirements for Windows
For SQL Server databases, you can have the installer create a database during the installation process or you can precreate a database for your products, as indicated in the table in product-specific database requirements. However, the installer requires you to authenticate a precreated database. The BMC Cloud Lifecycle Management solution supports Microsoft SQL Server 2008 R2 Enterprise 64-bit (if you require Cluster capabilities) on Microsoft Windows 2008 R2 64-bit OS. Otherwise, you can use Microsoft SQL Server 2008 R2 Standard 64-bit for single installations.
Note
You must have DBA credentials to create the database and users for the precreated database and installer-created database option.
Precreate database support and requirements for Windows
In the table in product-specific database requirements, the values for the precreated database support for SQL Server are as follows:
- Yes, but optional — A precreated database is supported. However, you can optionally choose to have the installer create the database during the installation process.
- Yes, and mandatory — You must use a precreated database.
- No — A precreated database is not supported. You must allow the installer to create a database and a user.
Note
The BMC Cloud Lifecycle Management Installer creates an SQL Server database with the default data and log file sizes listed in the table in the following section, and users for products that require them. If you want to use the precreated database option, ensure that you use the file size details listed in the table.
For more information about precreated databases, see the documentation for the respective product in the documentation for related products.
Windows database requirements for supporting products
The following table lists the requirements for SQL Server databases. For specific preparatory tasks that you must perform before you complete product installation, see the Additional information column.
Product | SQL Server requirements for Windows | Additional information |
---|---|---|
BMC AR System Server – Cloud Portal and Database |
|
|
BMC Server Automation |
|
|
BMC Network Automation | Precreated database support: Yes, and optional |
|
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