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Patch installation issues

Refer to the following files if you face issues during or after patch installation:

File Location Description
clmpatchinstaller_install_log.txt <CLMPatchInstallationDirectory>\logs\ Contains the installer logs for the patch
PatchApplicationTracker.txt <CLMPatchInstallationDirectory>\ Lists the detailed steps of how the patch is installed

Issue: Cannot launch the BMC Cloud Lifecycle Management 3.1 Patch installer on Linux platforms.

Error:

Listening for transport dt_socket at address: 12333
Jan 21, 2015 2:03:51 PM com.bmc.install.ui.swing.IconHelper
SEVERE: THROWABLE EVENT {Description=[Failed to get image icon],
Detail=[/product/clmpatchinstaller/images/CLMPatchInstaller_splash.png]}
java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11.XToolkit
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Unknown Source)
at java.awt.Toolkit$2.run(Unknown Source)

Resolution: Ensure that the required RPM packages are installed to export the display properly. For the list of required packages, see Linux installer host requirements.

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