VDI Orchestration ZipKit issues
This topic contains information to help you troubleshoot the VDI Orchestration ZipKit.
You can check the following log files for entries that might help diagnose the problem:
Note: You can check this file for details of failures in the installation of .arx and .def files.
For advanced troubleshooting, enable the AR filter log in the system. See Enabling logs for details.
The following table contains explanations and workarounds for problems that you might encounter when working with the VDI Orchestration ZipKit:
|The catalog and the group name are not displayed in the list boxes when you are creating the desktop request.|
|The Service Request Definitions (SRDs) for requesting a desktop are not visible in the BMC Remedy Action Request System (BMC Remedy AR System) > Applications > Service Request Management.|