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Linux installer host requirements

Before you launch the BMC Cloud Lifecycle Management installer, ensure that the installer host meets the requirements described in the following sections. An installer host is the physical or VM host on which you run the installer. This topic discusses the Linux installer host requirements.

Operating-system requirements

  • Red Hat Enterprise Linux 5.5 (64-bit)
  • Red Hat Linux 6.2 (64-bit)

Hardware requirements

  • Minimum 1 GB free hard-disk space for the installation directory and minimum 30 GB free hard-disk space for storing installation applications
  • 2 CPUs (3-GHz dual processor)
  • Minimum 1 GB RAM during installation

Permissions

You need root user credentials to perform all the installations. 

Port requirements

If a firewall is configured in your environment, ensure that the firewall allows communication from the BMC Cloud Lifecycle Management installer host to the target computers by using the ports listed in the following table. The installer uses these ports to run commands to check application connectivity, database connections, RSCD connectivity, remote installation status, and so on. The port number in the table is the default value and might change based on user input or user environment configuration. For example, the database might be installed on port 1522 instead of port 1521. In that case, you must ensure that the port is enabled in the firewall.

Note

Enterprise AR System server and cloud AR System server are installed by default on portmapper; the port number assigned in that case is port 0. For the enterprise AR System server, the port number cannot be changed during the installation, but it can be changed for the cloud AR System server.
ComponentPort numberDescription
BMC Cloud Lifecycle Management  installation program12333, 9998

Installer ports

On the BMC Cloud Lifecycle Management installer host, ensure that port 12433 is free.

The BMC Cloud Lifecycle Management installer runs product installations remotely, using a silent installation. The product installations that are launched on the target hosts use port 12333 or 9998, as applicable, during invocation on the target host. The BMC Cloud Lifecycle Management installer queries the ports over the network to check whether the installation launched successfully. If a firewall is between the BMC Cloud Lifecycle Management installer host and a target host, ensure that these ports are not blocked.

BMC Remedy AR System server and BMC Remedy IT Service Management Suite0 (default value)

Enterprise AR System server, AR System server post-installation, Distributed Server Option (DSO), and Cloud Portal AR Extensions port

The default port on which Enterprise AR System server is installed by the BMC Cloud Lifecycle Management installer is port 0. The BMC Cloud Lifecycle Management installer queries the port over the network during AR System server post-installation and DSO installation to check whether the AR System server is running. If a firewall is between the BMC Cloud Lifecycle Management installer host and a target host, ensure that this port is not blocked.

 1521 (default value)

Enterprise AR System server database port

During the Enterprise AR System server installation using the BMC Cloud Lifecycle Management installer, the installer attempts to connect to the database using the user-supplied database port to ensure that the database is running. If the target Oracle database is installed using default values, the default port is 1521. If a firewall is between the BMC Cloud Lifecycle Management installer host and the database host, ensure that this port is not blocked.

AR System server - Cloud Database0 (default value)

Cloud AR System server, AR System server post-installation, DSO, and Cloud Extensions port

The default port on which the AR System Cloud Database server is installed by the BMC Cloud Lifecycle Management installer is port 0. The BMC Cloud Lifecycle Management installer queries above port over the network during the AR System server post-installation and DSO installation to check whether the AR System server is running.  If a firewall is between the BMC Cloud Lifecycle Management installer host and the database host, ensure that this port is not blocked.

 1521 (default value)

Cloud AR System server database port

During the AR System server - Cloud Database installation using the BMC Cloud Lifecycle Management installer, the installer attempts to connect to the database using the user-supplied database port to ensure that the database is running. If the target Oracle database is installed using the default values, the default port is 1521. If a firewall is between the BMC Cloud Lifecycle Management installer host and the database host, ensure that this port is not blocked.

BMC Server Automation1521 (default value)

BMC Server Automation database port

During the BMC Server Automation installation using the BMC Cloud Lifecycle Management installer, the installer attempts to connect to the database using the user-supplied database port to ensure that the database is running. If the target Oracle database is installed using the default values, the default port is 1521. If a firewall is between the BMC Cloud Lifecycle Management installer host and the database host, ensure that this port is not blocked.

 4750

BMC Server Automation RSCD agent port

This requirement is applicable for all hosts (product hosts as well as the BMC Cloud Lifecycle Management installer host). If a firewall is between the BMC Cloud Lifecycle Management installer and a target host, ensure that port 4750 is not blocked, because the BMC Cloud Lifecycle Management installer executes remote commands for target host installations to the RSCD agent on the target host (which uses port 4750).

BMC Network Automation1521 (default value)

BMC Network Automation database port

During the BMC Network Automation installation using the BMC Cloud Lifecycle Management installer, the installer attempts to connect to the database using the user-supplied database port to ensure that the database is running . If the target Oracle database is installed using the default values, the default port is 1521. If a firewall is between the BMC Cloud Lifecycle Management installer host and the database host, ensure that this port is not blocked.

BMC ProactiveNet Performance Management10843 (default value)

Requires port for BMC Server Automation web services

During the BMC ProactiveNet Performance Management installation using the BMC Cloud Lifecycle Management installer, the installer executes commands over the network to check if the BMC Server Automation web service is running. The BMC ProactiveNet Performance Management connects to BMC Server Automation using the same port to load BMC Server Automation packages.

Preboot Execution Environment (PXE)1521 (default value)

Requires the BMC Server Automation database port for PXE provisioning

During the PXE installation using the BMC Cloud Lifecycle Management installer, the installer attempts to connect to the database using the user-supplied database port to ensure that the database is running . If the target Oracle database is installed using the default values, the default port is 1521. If a firewall is between the BMC Cloud Lifecycle Management installer host and the database host, ensure that this port is not blocked.

For more information about the ports used by BMC Cloud Lifecycle Management, see Port mappings.

Preparing the installation planner host

Ensure that your installer host is correctly configured before you launch the installer, as described in the following sections:

To install from the tmp directory

If you want to install the BMC Cloud Lifecycle Management solution from the /tmp directory, ensure that you update the /etc/fstab filesystem with the correct mount property for the installationPath/tmp directory. Set the default value of the fourth column of the filesystem to execFor more information, see Updating the fstab filesystem in Linux.

To set the screen resolution

Set your computer screen to the recommended resolution of 1280 x 800 or greater.

To verify product host connectivity

Ensure that you can successfully launch the installation on a product host.

 Click here to review the steps.
  1.  Ensure that you can contact all target hosts (on which you want to install BMC products) from the installer host (for example, ping <hostName>).
  2. Run the ifconfig eth0 command on the target host, and verify that the IP address returned in the preceding step matches the target computer's IP address returned in this step.

Recommendation

Use tools, such as Xmanager and VConsole for connecting to the Linux computer and running the installer. With Xmanager, X applications installed on remote UNIX based computers run seamlessly with Windows applications side by side.

To update BMC Server Automation RSCD Agent and NSH to the required version

Notes

  • Domain credentials (even though they have admin permissions) are not supported during the RSCD installation using the BMC Cloud Lifecycle Management installer.
  • This task is not required for upgrades.

For new installations, the BMC Cloud Lifecycle Management installer installs version 8.3 of the BMC Server Automation Remote Server Call Daemon (RSCD) Agent and BMC Network Shell (NSH). The installer uses NSH to execute silent installation commands, which are accepted by the RSCD agent installed on the target hosts. The RSCD agent executes the commands so that the installer can remotely install the supporting BMC products.

If an existing RSCD Agent and NSH are installed, perform one of the following actions:

  • Upgrade to version 8.3.
  • Uninstall the agent and NSH if you are unable to upgrade them as described in the following procedure:
 Click here to review the steps.
  1. Go to /opt/bmc/BladeLogic/<version>/NSH.
  2. Type the command ./Uninstall and follow the uninstallation process.
  3. Go to /opt/bmc/bladelogic directory and delete the RSCD folder.
  4. Manually delete the /usr/lib/rsc folder and the /etc/rsc folder (if it exists).
  5. Reboot the machine after you have completed the cleanup.

For more information, see the Uninstalling other components on UNIX and Linux topic in the BMC Server Automation online technical documentation..

To install Package Managers on Linux 5.5 computers

Specific Package Managers are required to access the graphical user interface (GUI) on Red Hat Linux 5.5 computers.

Note

Contact your Linux system administrator to check for these packages.

 Click here for a list of Package Managers to install on the installer host.
  • libXi-1.0.1-4.el5_4
  • libX11-1.0.3-11.el5
  • libXau-1.0.1-3.1
  • libICE-1.0.1-2.1
  • libSM-1.0.1-3.1
  • libXtst-1.0.1-3.1
  • libXtst-1.0.1-3.1.i386
  • libXext-1.0.1-2.1
  • compat-libstdc++-33-3.2.3-61.i386
  • compat-libtermcap-2.0.8-49.el6.x86_64
  • libXi.i386
  • xorg-x11-server-Xorg
  • xorg-x11-utils
  • xorg-x11-xauth

To verify if the RPM is installed, enter the following command:

rpm -q "<rpm_name>"

To install Package Managers on Linux 6.2 computers

Specific Package Managers are required to access the graphical user interface (GUI) on Red Hat Linux 6.2 computers.

Note

Contact your Linux system administrator to check for these packages.

 Click here to review the steps.
  1.  Install the following 32-bit and 64-bit RPMs:
    • libXi-1.3-3.el6.i686

    • libXi-1.3-3.el6.x86_64

    • libX11-1.3-2.el6.i686

    • libX11-1.3-2.el6.x86_64

    • libXau-1.0.5-1.el6.i686

    • libXau-1.0.5-1.el6.x86_64

    • libICE-1.0.6-1.el6.i686

    • libICE-1.0.6-1.el6.x86_64

    • libSM-1.1.0-7.1.el6.i686

    • libSM-1.1.0-7.1.el6.x86_64

    • libXtst-1.0.99.2-3.el6.i686

    • libXtst-1.0.99.2-3.el6.x86_64

    • libXext-1.1-3.el6.i686

    • libXext-1.1-3.el6.x86_64

    • libxcb-1.5-1.el6.i686

    • libxcb-1.5-1.el6.x86_64

    • compat-libstdc++-33-3.2.3-69.el6.i686

    • compat-libstdc++-33-3.2.3-69.el6.x86_64

    • compat-libtermcap-2.0.8-49.el6.i686

    • compat-libtermcap-2.0.8-49.el6.x86_64

    • xorg-x11-server-Xorg-1.10.4-6.el6.i686

    • xorg-x11-server-Xorg-1.10.4-6.el6.x86_64

    • xorg-x11-utils-7.4-8.el6.i686

    • xorg-x11-utils-7.4-8.el6.x86_64

    • xorg-x11-xauth-1.0.2-7.1.el6.i686

    • xorg-x11-xauth-1.0.2-7.1.el6.x86_64

  2. To ensure that the BMC Remedy AR System services start, install the compat-libstdc++-33-3.2.3-69.el6.i686.rpm RPM package.
  3. To ensure that the RSCD Agent installs properly, install the compat-libtermcap-2.0.8-49.el6.x86_64.rpm package.
  4. From the /usr/lib folder, verify that the libstdc++.so.5 library exists. Install the library if it does not exist.

  5. To verify if the RPM is installed, enter the following command:

    rpm -q "<rpm_name>"

Related topics

Preparing to run the installer on a Linux computer

Prerequisites for installation, installation order, and product dependencies

Installing BMC Cloud Lifecycle Management

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