Setting up BMC Network Automation on Windows

To enable Windows 8.3 file names

To manually create an OS user for the BMC Network Automation installation

The BMC Cloud Lifecycle Management Installer helps you automatically create the user during the BMC Network Automation installation. As an alternative, you can perform this task manually if do not want the installer to create the user for the the BMC Network Automation product or if any issues occurred with the user that the installer previously created. If you do not want to use the installer to create the user, you must perform the following manual steps on the BMC Network Automation host in a Microsoft Windows environment: 

 You must create a user account (for example, bcan) when installing the BMC Network Automation product. This account is referred to as the BCAN_USER account. The user account cannot be an administrator account and must have privileges to log on locally. This account will own all the installed files in BCAN_HOME and BCAN_DATA. It will also be used to initialize and run the embedded postgres service, if you use that option.

1. Log on to your computer as an Administrator.
2. Select Start > All Programs > Administrative Tools > Computer Management to open the Computer Management window.
3. Under System Tools, expand the Local Users and Groups > Users folder.
4. Right-click the Users folder and then select New User.
5. In the New User dialog box, create the BCAN_USER user:
   • User name: BCAN_USER
   • Password: password
6. Click Create.
7. Right-click the new user name and then select Properties.
8. Click the Member of tab.
9. Click Add.
10. In the Enter the object names to select field, enter Remote Desktop Users and then click OK.

    1. Click OK to close the Propertiesdialog box.

       Note

       You might need to add the BCAN_USER to the Remote Desktop Group if the BMC Network Automation installation and upgrades will be done using a Remote Desktop Connection.

       The BCAN_USER account must have access to the TFTP, FTP, and SCP directories. This access is the default for a newly created account in Windows.

11. Log off as Administrator.
12. Log on using the BCAN_USER account to ensure that the home directory (that is, C:\User\BCAN_USER) and profile are created.
    If the home directory is not created, the BMC Network Automation installation fails. This step also confirms that the
    BCAN_USER account has the required user policy rights.
13. While logged on as BCAN_USER, open a command prompt and type echo %USERDOMAIN%.
    During the installation you will be asked to provide this value.
14. Log off as BCAN_USER and log back in as Administrator.
15. To ensure that the Windows service called Secondary Logon is started and the Startup Type is set to Automatic, select Control Panel > Administration Tools > Services.
    Verify that the Secondary Logon service is started and that the Startup Type is set to Automatic.

To manually create a database and database user for Microsoft SQL Server

The BMC Cloud Lifecycle Management Installer helps you automatically create the database during the BMC Network Automation installation. As an alternative, you can perform this task manually if do not want the installer to create the database for the the BMC Network Automation product or if any issues occurred with the database that the installer previously created. 

If you do not want to use the installer to create the database, you must perform the following manual steps on the BMC Network Automation host in a Microsoft Windows environment:

1. Log on to Microsoft SQL Server Management Studio.
2. Create a new database (for example, bcan).
   You can temporarily assign sa as the database owner.
3. Go to Security>Logins.
4. Right-click the Logins folder and then select New Login.
5. Select SQL Server authentication.
6. Enter a logon name and password.
7. Click OK.
8. Right-click the bcan database that you created and then select Properties.
9. In the Database Properties dialog box, click Files.
10. Click Owner.
11. Enter the bcan logon user that you just created and then click Browse.
12. Select the bcan user from the list and then click OK.
13. In the Select Database Owner dialog box, click OK.

14. Click OKto close the Database Properties dialog box.

    Note

    Log on to SQL Server Management Studio as the database user and verify that your password is not expired. Depending on the password policy that you used when creating the database user, you might experience logon problems.

Related topic

For more information, review Setting up for installation on a Windows server in the BMC Network Automation 8.5 documentation space.