Downloading the installation files

This topic explains how to obtain the files that you need to install BMC Cloud Lifecycle Management and/or available providers for third-party cloud platforms. To understand which files you are entitled to download based on the licenses you purchased, see License entitlements.

To determine which version, patches, or service packs to download

This topic describe show to determine which version of BMC Cloud Lifecycle Management to download from the BMC Electronic Product Distribution (EPD) site.

Downloading the BMC Cloud Lifecycle Management installation files

The following table lists the installation files to download according to the instructions in Downloading the files.

Downloading provider installation files for third-party cloud platforms (optional)

The following table lists the provider installation files to download for use with third-party cloud platforms. You can find these files under the BMC Cloud Lifecycle Management on the EPD site. Follow the instructions in To download the files.

To download the files

1. Create a directory in which to place the downloaded files.

   Note

   On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

2. Go to http://www.bmc.com/available/epd.html.
3. At the logon prompt, enter your user ID and password, and click Submit.
4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms you want to see, per the EPD site help; otherwise, skip to step 6.
6. Verify that the correct profile is displayed for your download purpose, and select the Product Patches tab.
7. Expand BMC Cloud Lifecycle Management or BMC Cloud Extension Pack to show its versions, and then expand the version, platform, and language to show its downloadable files.
8. Select the files that you want to download.
9. Click Download (FTP) or Download Manager:
   • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an e-mail message.

   • Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops.
     This method requires a one-time installation of the Akami NetSession Client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum is used to verify file integrity automatically.

     Note

     You can also click on a download file and be prompted to save it.

To extract the files on Windows

1. Create a folder named CLMInstaller.
2. Right-click bmcclm<version>windows.part1.zip, (for example, bmcclm31.windows.part1.zip), and select Extract All.
3. Select the CLMInstaller folder.
4. Extract the rest of the files to the CLMInstaller folder and merge them.
5. Open the Applications folder.

To extract the files on Linux

1. Create a directory named /CLMInstaller on the computer where you plan to run the installer.
2. Copy the tar files to that directory.

3. Run the following command for each of the tar files:

   tar xvzf bmcclm<version>.linux.part1.tar.gz

4. After extracting all the files, grant the correct permissions to the directory:

   chmod -R 755 CLMInstaller

To verify the content of the installation files

1. Ensure that the following folders exist:
   • AO-Content
   • AO-DevStudio
   • AO-Platform
   • ARSystem
   • AtriumIntegrator
   • AtriumCore
   • BL-BBAR
   • BL-BBNA
   • BL-Client
   • BL-NSH
   • BL-OpsManager
   • BL-PXE
   • BL-RSCD
   • BMC-CLM
   • BPPMAgent
   • BPPMServer
   • DCH
   • INFOZIP
   • ITSM
   • OnlineHelp
   • RDSS
   • SLM
   • SRM
2. Open each folder and verify its content.
3. Navigate to the installer executable (CLMInstaller > Planner > Disk1) and verify that the setup executable exists.
   You are now ready to start installation.

Related topics

Setting up the installation environment
End-to-end installation flow