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Creating a Trac-Bug tracking tool on RHEL 5.9 service offering

This topic describes the tasks that you must perform in BMC Cloud Lifecycle Management to create the service offering that the end user can then use to provision the application infrastructure (for example, an OS and an application package). It includes the following topics:

To create the service and the service offering

In the BMC Cloud Lifecycle Management Administrator console, you must add a service and a service offering.

For Trac service blueprint, create a service and service offering based on the available deployment model. The Trac Content-Pack supports single-tier service deployment model. In the single tier deployment model, Trac is installed on one instance of a server.

For Trac service blueprint, you can create a service and service offering based on the required deployment model. Trac service blueprint supports the following service deployment models:

Deployment model
Description
Single-tier

In the single-tier deployment model, Trac will be installed on a single instance of a server along with Apache, Subversion and MySQL.

Multi-tier

In the multi-tier deployment model, Trac will be installed on a single instance of a server along with Apache, Subversion and MySQL will be installed on another instance of a server.

To create a service

  1. From the BMC Cloud Lifecycle Management Administration Console, click the vertical Workspaces menu on the left side of the window, and click Service Catalog.
  2. In the Service Catalog, click Create a New Service.
  3. Enter the service name.
  4. For Type, select a service type.
    • Business service — Services that customers use and that show the customer view of services, such as email or an online store.
    • Technical service — Supporting IT and infrastructure resources required to support business services that are not visible to customers, such as servers, applications, and network CIs.

      Note

      After you select the type and save the service, you cannot change the type.

  5. Enter a description of the service.
  6. Do one of the following actions:
    • To create the service offering, click Apply.
    • To create the service offering later, click Save to save your selections and close the window.

To create a service offering

  1. From the BMC Cloud Lifecycle Management Administration Console, click the vertical Workspaces menu on the left side of the window, and click Service Catalog.
  2. From the Service Catalog, edit or create a service.
    In the Service Offering tab, a default service offering is available, which you can edit.
  3. Click Create a New Service Offering.
  4. In the General Information tab, define the options described in the following table. 

    Option

    Description

    Default Service Offering

    Enable this option to make the selected service offering the default for the service. Unless users select a different service offering, the default service offering is used.

    Name

    A short, descriptive name for the service offering.

    Description

    A more detailed description of the service offering.

    Service Blueprint

    Specify the software and hardware to associate with the service offering by selecting one of the available blueprints.

    Service Deployment Definition

    Specify how to deploy the selected service blueprint. From the list, select a service deployment definition that is available for the chosen service blueprint.

  5. Add a Base Customer Price to define the amount charged to the customer for the service offering.
  6. Add a Base Deployment Cost to define the amount that it costs to provide the service offering.
  7. Click Apply.
    This action activates the Options tab. You now also can create a requestable offering (for example, a request definition or a post-deploy action). For additional information, see Creating a requestable offering in the BMC Cloud Lifecycle Management online technical documentation.

To make the provisioning request

  1. Access Workspaces > Service Instances to display the Service Instances workspace, and click New Service Request.

  2. In the New Service Request dialog box, click the server provisioning service you want to display the Submit Request dialog box.To complete the Service Request for Trac-Bug tracking tool, specify the following Parameters:



    ParametersDescription
    tracprojectTrac Project Name
    tracadminTrac Admin User
    tracdbTrac Database Name
    mysqlrootpassMySQL root user password
    mysqlportMySQL User Defined Port
    httppassPassword Authentication for Trac Admin User
    dbserverDatabase Server in case Mutitier, IP address will be automatically chosen while installation



  3. Enter the data in the required fields to complete the request for an instance of the service request. You can click Next to review the details.

  4. Enter the data in the required fields to complete the request for an instance of the service request. You can click Next to review the details.
  5. Click Submit. The request is added to the Pending Activity list in the Service Instances window.

The request status is displayed in the Pending Activity list of the Service Instances window. You can double-click on the service request to see its detailed information.

For more detailed procedures, see Requesting cloud services.

To validate the provisioned components

After provisioning the blueprint, you can validate the Trac components setup in your environment.

ComponentsHow to verifyResults
To verify Trac

To verify Trac, visit following URL:

http://ServerIP or Hostname/etrac

Note: update the URL as per your environment.

This URL displays default page of Trac-Bug tracking tool.
To verify Apache Web Server

To verify Apache Web Server, run the following command:

httpd -v
This command displays Webserver version.
To verify SVN

To verify SVN, run the following command:

svnadmin --version | sed -n 1p
This command displays SVN version.
To verify MySQL

To verify MySQL, run the following command:

mysql -V
This command displays MySQL version.

Where to go next

After you have created the service offering, the cloud end user can request a service offering from the My Cloud Services console. To view a list of tasks that the cloud end user can perform to manage your cloud services, see Managing cloud services.

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