Managing the Cisco HCS service offerings

The BMC Cloud Lifecycle Management integration with the Cisco HCS applications enables a Cisco HCS Provider to define the HCS services (voice, presence, voicemail, or contact center) as a service blueprints. It also provides the Cisco HCS partners a unified operator experience across IaaS and HCS for provisioning.

The following topics provide information and instructions for installing, setting up, preparing, and initiating a Cisco HCS service offering instance:

• Creating Cisco HCS service blueprints
• Creating and associating Cisco HCS tags and policies
• Creating Cisco HCS service deployment definitions and resource sets
• Creating memory and CPU options and option choices for the Cisco HCS Provider
• Managing the Cisco HCS VMs

Related topic

Cisco HCS Provider issues