Verifying the BMC Atrium Orchestrator installation

After installing BMC Atrium Orchestrator, perform the following verification tasks.

To review the BMC Atrium Orchestrator installation log files

  1. If you just completed installing BMC Atrium Orchestrator and the installer prompts you to view the installation log, click View Log and skip to step 3.
  2. If you already exited the installation host, perform the following steps:
    1. Log on to the BMC Atrium Orchestrator host computer.
    2. Locate the installation directory for your operating system.

      Location of installation log files


      Default installation log location

      Red Hat Linux


      Microsoft Windows


    3. Open the log file that corresponds to the installation type, as shown in the following table:

      Installation log file names

      Installation type

      Installation log file name

      Platform and all components included in the installation

      Includes installation information for the Access Manager, repository, configuration distribution peer (CDP), and all optional components such as secondary peers

      BMC Atrium Orchestrator Development Studio

      Includes the installation information for BMC Atrium Orchestrator Development Studio

      BMC Atrium Orchestrator content

      Includes all installed content: adapters, modules, and run books
      When you use the content installation program to install a predefined workflow for a BMC solution, the log files are created in <installationFolder>\import-logs.

  3. Search the log files to verify that they contain no SEVERE error messages.
  4. Scroll to the end of the file to locate the success message.


    BMC Atrium Orchestrator install succeeded.

    If no SEVERE error messages were reported and you found the message BMC Atrium Orchestrator install succeeded in the log file, the installation was successful. You can skip the rest of the steps in this procedure and the rest of the procedures in this topic.

  5. If SEVERE error messages were reported, perform the rest of the procedures in this topic.

To verify that the BMC Atrium Orchestrator services are running

From a BMC Atrium Orchestrator server host:

  • (Windows)Verify that the following services are running:
    • BMC Atrium Orchestrator Access Manager and Repository
    • BMC Atrium Orchestrator Configuration Distribution Peer
  • (Linux)Verify that the following processes are running:
    • amrepo
    • cdp


      # ps -ef | grep amrepo
      # ps -ef | grep cdp

      If either of these processes is not running, you can attempt to start them by using one of the following commands:

      • /opt/bmc/ao-platform/amrepo/bin/ start
      • /opt/bmc/ao-platform/cdp/bin/ start

To verify that BMC Atrium Orchestrator Grid Manager starts

  1. In a web browser, launch Grid Manager by using the following format to type the URL: http://:/baocdp
    • <hostnameOrIpAddress> is the IP address or host name used to install the CDP.
    • <webServerPort> is the port value entered during the installation. The default port is 28080.


      If you entered IP address and port 7680 during installation, you would type the following URL to launch Grid Manager:

      The Access Manager logon page is displayed.

  2. Log on to Grid Manager.
    You can use the following default credentials to start Grid Manager:



    User name




  3. On the Status tab, verify that Grid CDP1 appears with the green, "Fully Running" status.

    With BMC Cloud Lifecycle Management installer, you can enable ARSAdapter, BladeLogic, and NetAppActor adapters. If you enabled other adapters, they should also appear on the Status tab.

    If any of your enabled adapters do not appear in this list, you can check the following log files for errors:
    • <installationLocation>/ao-platform/cdp/tomcat/logs/catalina.out
    • <installationLocation>/ao-platform/cdp/tomcat/logs/grid.out

To manually configure adapters

If you did not configure adapters as part of the BMC Atrium Orchestrator post-install configuration steps, perform the following steps:

  1. Log into your BMC Atrium Orchestrator installation using the following link: http://<hostname>:<port>/baocdp.
    The Grid Manager screen is displayed.
  2. Go to Manage > Adapters.
  3. Select the following adapters:
    • ro-adapter-remedy-actor_7.
    • ro-adapter-bladelogic-server-automation_7.
    • ro-adapter-command-line_7.
    • ro-adapter-file_7.
    • bmc-adapter-netapp-storage-actor_7.6.05.00
  4. To add the selected adapters to the grid, click Add to Grid.

Click Configurein the Name column for each of the above adapters and provide the required information as listed in table:

Adapter Name

Parameter and value

Additional configuration steps

Remedy Actor

Name: ARS Adapter
Target: BMC Remedy AR System ITSM Suite Server host
UserName: orchestrationuser
Password: aouser

Not required.

BladeLogic Adapter

Name: BladeLogic Adapter
Initial command: nsh
Prompt: %
Executable directory: C:\Program Files\BMC Software\BladeLogic\NSH\bin
Script directory: C:\Program Files\BMC Software\BladeLogic\NSH\scripts
Script executable: nsh
Jython executable: bljython
Authentication mechanism: SRP 
ProfileName: testProfile
SRP User Name: BLAdmin
SRP Password: <password specified during BBSA AppServer and Console install for BLAdmin>
Default User Role: BLAdmins
Install Certificate: yes
Install Certificate Prompt: ?[yes|no]:

To add the profile to the BBSA Appserver, perform the following steps:

  1. On the BMC Atrium Orchestrator host, navigate to the NSH folder. 
  2. Run the following command: cd /opt/bmc/bladelogic/8.1/NSH/bin/blcred authprofile -add -profile testProfile -host -type srp -username BLAdmin -password test123 |

NetApp Actor

Name: NetApp Adapter
Target: Enter the target hostname / IPAddress
Username: <username>
Passsword: <password>
Protocol: http
Port: 8088

Not required.

  1. Go to Manage > Peers.
  2. Select the required Peer, for example CDP1 and click Edit Selected Peer (Pencil icon) on the right.
  3. Click Enable and select the available adapters.
  4. Click OK and wait for a few minutes.
  5. Click Status on the top of the screen.
  6. Select the GRID link on the top of the table, as shown in the screenshot below.

    For each of the adapters listed in the table a green button should be displayed, indicating that the adapters are running.

Related topic

Verifying the installation

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