Installation order and product dependencies
This topic discusses the best practice installation order that BMC recommends for installing the products in the BMC Cloud Lifecycle Management solution. Some products in the solution depend on other products being installed first. When you launch the installer, it validates the products that you select for installation and verifies their dependencies.
If you choose a product that has a dependency, the installer instructs you to first install its dependency. For example, you are prompted to install BMC Atrium Orchestrator - Server, before you install Platform Manager. If the product that you selected depends on a product that is not yet installed, click Previous, select the dependent product, and complete its installation.
After you install the non-dependent products, the products in the Upcoming Installs section automatically move to the Currently Installing section.
Best practice installation order
BMC recommends that you follow the best practice order shown in the following table when installing products. Products are enabled for installation based on their dependencies. For example, the Cloud Database Extensions installation field is enabled when you provide a host name for the BMC AR System Server – Cloud Database Primary installation.
If more than two products meet the product dependencies and are available for installation in the installer ,you can install the products in the same session. However, BMC recommends that you install not more than two products in a session.
Installation order |
Product |
Explanation |
Dependencies |
|---|---|---|---|
1 |
|
Note Install both products in the same session.
|
BMC Remedy AR System & IT Service Mgt. Suite - Primary and BMC Remedy AR System Server - Cloud Database Primary are dependent on each other. |
2 |
BMC Remedy AR System Mid-Tier |
BMC Remedy Mid Tier is already installed with BMC Remedy AR System Server & IT Mgt.Suite - Primary for POC deployment type. However for Small, Medium, and Large deployment types, you can install an additional Mid Tier on a separate host to improve performance. |
BMC Remedy AR System Server & IT Service Mgt. Suite - Primary |
3 |
BMC Atrium Core - Web Registry Components |
To avoid installation issues with the product, do not install it on the same hosts as:
|
BMC Remedy AR System Server & IT Service Mgt. Suite - Primary |
4 |
BMC Server Automation - File Server |
(optional) To improve performance, install the File Server on a separate host. Note If the File Server is a remote file server (not installed on the same host as the App Server & Console), install the File Server before you install BMC Server Automation App Server & Console. |
|
5 |
BMC Server Automation - Application Server & Console |
Install the primary application server and Automation console. Creates two application instances: one configuration server and one job server. |
BMC Remedy AR System Server & IT Service Mgt. Suite - Primary |
6 |
BMC Server Automation - Application Server (MAS) |
(optional) Install on secondary computer to provide Multiple Application Server (MAS) support. Creates two application instances: one configuration server and one job server. |
(optional) This product installation is required only in a Multiple Application Server (MAS) environment. Note You must install BMC Server Automation - Application Server & Console before BMC Server Automation - Application Server (MAS)
|
7 |
|
If your environment requires scalability, install BMC Atrium Orchestrator - Configuration Distribution Peer (HA) on Small, Medium, and Large deployment types. Note Install both products in the same session.
|
|
8 |
BMC Network Automation |
|
|
9 |
|
Install these three BMC ProactiveNet products in the same session in the order specified. Warning Install the BMC ProactiveNet and Performance Management server on the same drive as the BMC ProactiveNet and Performance Management Central Server. Installing it on a different drive might cause installation issues.
|
|
10 |
Cloud Platform Manager - Cloud Database Extensions |
You must finish the installation of BMC Remedy AR System Server – Cloud Database Primary, then |
BMC AR System Server - Cloud Database Primary |
11 |
Cloud Platform Manager |
For information about installation dependencies, see additional rows in the Product Dependencies table on this page. |
|
12 |
Cloud Platform Manager - Cloud Portal |
For information about installation dependencies, see additional rows in the Product Dependencies table on this page. |
|
13 |
BMC Remedy AR System & IT Service Mgt. Suite - Secondary |
(optional) Install BMC Remedy AR System & IT Service Mgt. Suite secondary on Small, Medium, or Large deployment types only if you need failover or high-availability systems for performance reasons. |
|
14 |
BMC Remedy AR System Server - Cloud Database Secondary |
(optional) Install Cloud Database Secondary on Small, Medium, or Large deployment types only if you need failover or high-availability systems for performance reasons. |
BMC Remedy AR System Server - Cloud Database Primary |
15 |
PXE Server |
(optional) This product installation is required for physical and virtual bare-metal provisioning. Do not install PXE server on the same host as BMC Server Automation - Application Server & Console. Otherwise, the installer host might get into a not responding state or you might receive other errors. Note The BMC Cloud Lifecycle Management 2.1.00 release supports only PXE-based physical servers.
|
BMC Server Automation - Application Server & Console |
16 |
BMC Server Automation - Advanced Repeater |
(optional) Install the Advanced Repeater on Small, Medium, or Large deployment types only if you need high-availability for performance reasons. |
This product installation has no dependencies. |
17 |
BMC Network Automation - Device Agent |
(optional) Install the Device Agent on Small, Medium, or Large deployment types only if you need high-availability for performance reasons. |
This product installation has no dependencies. |
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