Release notes and notices
This section provides information about what is new or changed in BMC Change Management version 9.1.00, including urgent issues, documentation updates, service packs, and patches.
This section only includes information about changes since the most recent release of BMC Change Management. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 7.6.04, review the release notes for versions 8.0, 8.1, and 9.0.
Classic view no longer supported in BMC Remedy ITSM
As announced earlier, Classic Views are no longer supported in versions 9.0 and later of BMC Remedy ITSM and its applications. The Classic Views and its settings were included in version 9.0 to help customers transition to BMC Remedy with Smart IT or the Best Practice views.
Starting with Service Pack 1 for version 9.0, the preferences set at Company, Support Group or Individual level to use the Classic View are no longer applicable. For more information about the end of life of the Classic View forms, see earlier BMC Remedy ITSM product announcements available at .
To stay informed of changes to this space, place a watch on this page.
|December 5, 2017|
This release consolidates all the Hot Fixes delivered for BMC Service Desk version 9.1 and later into version 9.1.04. This version includes the following enhancements.
|June 9, 2016||9.1.03: Service Pack 3||Service Pack 3 release for BMC Change Management version 9.1.00.|
|May 31, 2017||1.6.00 enhancements|
Enhancements available in version 1.6.00 of Remedy with Smart IT (Smart IT) are:
|December 5, 2016||9.1.02: Service Pack 2|
Enhancements to change automation
|December 5, 2016||1.5.01 enhancements|
Enhancements available in version 1.5.01 of BMC Remedy with Smart IT (Smart IT) are:
|June 23, 2016||9.1.01: Service Pack 1||Service Pack 1 release for BMC Change Management version 9.1.00.|
|June 23, 2016||1.5.00 enhancements|
Smart IT 1.5 introduces several enhancements:
In addition, BMC Remedy IT Service Management (BMC Remedy ITSM) 8.0.00 is the minimum supported version for Smart IT 1.5. BMC Remedy with Smart IT 1.4 and earlier continue to be supported by BMC Remedy ITSM 7.6.04 SP2 and above.
|May 17, 2016||Smart IT 1.4 performance||Performance information is now available for Smart IT 1.4.|
|April 07, 2016||Documentation enhancement|
Videos on user onboarding and content import in BMC Remedy Smart Reporting are now available.
|February 26, 2016||Documentation enhancements|
February 24, 2016
Smart IT 1.4 introduces several enhancements:
|December 22, 2015||Version 9.1.00|
|December 18, 2015||Service Pack 1 for version 1.3 of BMC Remedy with Smart IT|
Enhancements available in this release:
Note: BMC Remedy ITSM version 9.1.00 is compatible with Service Pack 1 for version 1.3 of BMC Remedy with Smart IT. It does not support earlier versions of Smart IT.