This documentation supports the 9.0 version of Change Management.

To view the latest version, select the version from the Product version menu.

Change request status reasons

Users can identify a requirement for additional status reasons. This table shows only the applicable status reasons. You must specify the status reason when the Change Request Status is Pending.

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Change request status reasons

Change request status

Status reasons

Planning In Progress

  • Accepted
  • Assigned
  • Built

Implementation in Progress

  • In Rollout
  • In Development
  • In Test
  • In Built
  • In Rollback
  • In Documentation
  • In Verification

Pending

  • Future Enhancement
  • Manager Intervention
  • Miscellaneous
  • Support Group Communication
  • Task Review
  • Vendor Purchase

Rejected

  • Insufficient Task Data
  • Insufficient Change Data
  • Schedule Conflicts

Completed

  • Final Review Required
  • Final Review Complete
  • Additional Coding Required

Closed

  • Successful
  • Successful with Issues
  • Unsuccessful
  • Backed Out
  • Automatically Cancelled

Cancelled

  • No Longer Required
  • Resources Not Available
  • To Be Re-Scheduled
  • Funding Not Available
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Comments

  1. Mario Roehr

    Hi Team, would it be possible to align this page with the Incident status reason definitions (i.e. break it down and supply explanations)?

    Nov 09, 2018 05:26