When a change request moves into a new status, for example, Completed, the application generates notifications. Based on your group or role, you might receive notifications during various change statuses.
For more information, see Reassigning change requests.
For more information about notification preferences, see Setting notification preferences.
For more detailed information about notifications, see Notification Engine documentation.
For additional information, you can view the BMC Communities blog post, Communicate effectively with Change notifications.