This documentation applies to the 8.1 version of Change Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Performing additional functions with relationships

You can perform the following additional functions with relationships.

Function

Action

Modify a relationship

  1. On the Relationships tab of the Change form, select the change with the relationship to modify.
  2. From the Quick Actions menu, choose Modify Relationship Type, and then click Execute.
  3. Modify the required information and then click Save.

Remove a relationship

  1. On the Relationships tab of the Change form, select the change with the relationship to remove.
  2. Click Remove.

Copy relationships to a CI that is related to the change

  1. On the Relationships tab of the Change form, select the corresponding CI relationship entry from the Relationships table.
  2. From the Quick Actions menu, choose Get Related Relationships, and then click Execute.
  3. On the Relationships for Configuration Item dialog box, select the item to relate to the current change. Select a Relationship Type, and then click Select.

Relate a change request to an LDAP object

When you work with a change request, you might required to define a related LDAP object. For example, to enable seamless authentication with Policy Manager you might want to relate a change request to an LDAP server where the permission rights are stored.

  1. Click the Relationships tab of the Change form.
  2. Under Create Relationships, select LDAP Objects from the Search list and click the search icon.
  3. On the LDAP Search dialog, select a LDAP Object type and name, and then click Search.
  4. From the search results, select the LDAP object to relate to the change request, and then click Relate.
    The change request and the related LDAP item appear on the Relationships tab.

Relate a change request to an storage location

When you work with a change request, you might need to define a related storage location. For example, you might need to view related storage locations, like different versions of Microsoft Office along with their license contracts. Storage locations are also used by Policy Manager to determine the location of software to deploy.

  1. Click the Relationships tab of the Change form.
  2. Under Create Relationships, select Software Library Item from the Search list and click the search icon.
  3. On the Software Library Item Search dialog, enter the search criteria, and then click Search.
  4. From the search results, select the storage location to relate to the change request, and then click Relate.
    The change request and the related storage location appear on the Relationships tab.

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