Monitoring the progress of a release request

As a release request is being worked on, you can follow its progress by viewing the information by one of the following methods:

For example, during its Deployment milestone, you can follow the progress of the tasks as they are being completed.

To view the progress of a release request when using the Best Practice view

1. Open the release request.
   The release request form displays details about the release assignments, target date, status, next approval phase, potential risks, and whether the release request has been escalated.
2. View progress details of the release request by clicking the appropriate tab.
   

   Tab	Description
   Work Detail	View information about each step in the process in the work information history area. Review the current stage in the approval process for the release request, including the next approval phase. Note: The Work Detail tab is displayed when you open the Release form.
   Manifest	View and create associations to activities and change requests.
   Relationships	View and create associations between releases and other application objects (example - incidents, known errors, changes, problem investigations, software library items, LDAP objects, CI unavailability and configuration items, and other releases).
   Date/System	View the planned dates, information related to who and when the release request was submitted and by who and when the release request was last modified.
   SLM	Review the agreed-upon service targets for the request. This tab is visible only if the BMC Service Level Management application is installed.

3. View additional details by clicking the appropriate links.

   Link	Description
   Categorization	View the timing of the release request and its categorizations.
   Financials	View information relating to cost types, total costs, and the total costs in a specific currency.

4. Close the Release form.

To view the progress of a release request when using the Classic view

1. Open the release request.
   The top part of the release request provides information about the status, next approval phase, potential risks, and whether it is escalated.
2. View progress details of the release request by clicking the appropriate tab.

   Tab	Description
   General	View who requested the release request and who is assigned to the request. When the release request was created, it was automatically assigned to the appropriate support staff group or person.
   Classification	View the timing of the release request and its categorizations.
   Work Info	View information about each step in the process written in the work information history area.
   Manifest	View and create associations to activities and change requests.
   Assignments	View who is assigned to the release request as the release coordinator.
   Relationships	View or create associations between releases and other application objects (example - incidents, known errors, changes, problem investigations, software library items, LDAP objects, CI unavailability and configuration items, and other releases).
   Approvers	Review the current stage in the approval process for the release request, including the next approval phase.
   SLM	Review the agreed-upon service targets for the request. This tab is visible only if the BMC Service Level Management application is installed.
   Financials	View information relating to cost types, total costs, and the total costs in a specific currency.
   Dates	View the planned dates.

3. Close the Release form.