Where are the Known and Corrected Issues Documenation?
Sep 25, 2015 08:32
Priya Shetye
Thank you for your comment. We were facing some issues because we recently upgraded confluence. The Known Issues should now be available.
Sep 30, 2015 09:27
Seth Mcculloch
The format for the known & corrected issues in the Change Management module is quite different from the same section that exists within the Service Desk documentation. The format used in the Change documentation is very difficult to use - it requires side scrolling since not all the content can be displayed on the screen. In addition there are no sorting or filtering options like there are in the Service Desk documentation.
Can the Change documentation adopt the same format and functionality that exists within the Service Desk documentation?
May 09, 2016 01:19
Priya Shetye
Hello Seth,
I have added filters to the table to make it easier to find issues. However, the side scrolling has not been fixed. You can press f on your keyboard to view the table in full screen mode and remove the side scrolling.
Comments
Where are the Known and Corrected Issues Documenation?
Thank you for your comment. We were facing some issues because we recently upgraded confluence. The Known Issues should now be available.
The format for the known & corrected issues in the Change Management module is quite different from the same section that exists within the Service Desk documentation. The format used in the Change documentation is very difficult to use - it requires side scrolling since not all the content can be displayed on the screen. In addition there are no sorting or filtering options like there are in the Service Desk documentation.
Can the Change documentation adopt the same format and functionality that exists within the Service Desk documentation?
Hello Seth,
I have added filters to the table to make it easier to find issues. However, the side scrolling has not been fixed. You can press f on your keyboard to view the table in full screen mode and remove the side scrolling.
Regards,
Priya
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