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This documentation applies to the 8.1 version of Change Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy Change Management 8.1 ... Using Using Release Management

Initiate milestone - Creating release requests

Releases start at the Initiate milestone of the release request lifecycle. The Release Management console enables any user with Release User permissions to enter release requests into the system. But it is typically release coordinators who create release requests.

Creating release requests at the Initiate milestone

Note

Release Management uses the following terms extensively:

  • Milestone — A grouping mechanism used to identify key points in the release process.
  • Phase — Used for the deployment types, Phased and Non Phased. These are used to identify the deployment types for releases.

This section provides the following information about creating release requests:

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Last modified by Jharna Adwani on Feb 25, 2013
bmc_remedy_itsm_suite release_management release_requests bmc_change_management initiate_milestone_in_release_management concept

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Using Release Management
Creating a release request at the initiate milestone - Best Practice view
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