This documentation applies to the 8.1 version of Change Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Eventlist view

The Eventlist view displays a list of the IDs of the requests for the selected duration.

Select the appropriate options under Filters in the left pane to view details of requests for a selected duration. Apply additional filters to the data displayed by selecting an option from the Queries menu. Clear all the additional filters that have been applied by selecting Predefined Queries > By Status, and then selecting  All Open (for incidents), All Open Problems, All Open Changes, or All Open Releases based on the type of request that you have selected.

The Eventlist view displays the following details:

  • ID of the change or release request
  • Summary of the event
  • Status of the event
  • Any related services
  • Scheduled start date and end date of the event
  • Target start date and target end date of the incidents and problems (from Service Pack 1 for version 8.1.00)

The following figure illustrates the Eventlist view.

In this view, you can perform the following actions:

  • Click the heading row of any of the fields to sort the list of requests on that field.
  • Select a date from the date picker. The date or date range of the data is displayed in the top pane of the calendar. Click the arrow next to this date to view the date picker and select a specific date. For more information, see Using the date picker on the Change Calendar.
  • View data for the adjoining day, week, or month depending on the duration selected. Click the arrows next to the timeline bar to change the duration by a day, week, or month. To move back to the current date, click Today on the timeline bar.
  • Right-click on a request to open, edit, approve, or view service context information. For more information, see Viewing the Change Calendar.

    Edit and approve functionality is not available for incidents and problems.

  • Hover your mouse pointer over an event to view basic information about the request. This information is displayed as an InfoTip. The fields displayed on the InfoTip can be configured. For more information on configuring InfoTip data, see Managing Calendar administrator preferences.
  • Select a request and click the Details flyout pane to view additional details of the event.  The Details flyout pane displays relationships for the selected record.
    For a change or release request, the Details flyout pane also displays collisions and impact analysis. For more information about the Details flyout pane, see Viewing the Change Calendar.

  • For a full page view of the calendar, collapse the Filters & Queries pane. Click << next to the title of the pane to collapse it. When collapsed, click >> in the collapsed pane to expand it.
  • View broadcasts for incidents, problems, changes, releases, and outages. For more information about broadcasts, see Working with broadcasts.
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