Enabling the Email Rule Engine

The last step that you perform when configuring the Email Rule Engine is to enable the email service request feature.

Before you begin

To set the Email Rule Engine status to True

1. From the Application Administration Console, select Custom Configuration > Foundation > Email Engine Rules > Configure Rules, and then click Open to open the Inbound Email Rule Configuration form.
2. Ensure that the Inbound email status is set to True.

Related topics

Record creation and updates by email
Troubleshooting email record creation and updates