This documentation applies to the 8.1 version of Change Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Downloading the BMC Remedy IT Service Management suite installation files

This topic explains how to obtain the files and the documentation that you need to install the entire BMC Remedy IT Service Management suite.


You can only download installation files from the solution that you purchased (for example, BMC Remedy IT Service Management or BMC Cloud Lifecycle Management). Find the solution that you purchased on the EPD site; from there, you can locate the correct product, version, and installation ZIP files.

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Where to go from here

Carefully review the System requirements for your platform and other tasks, for example, Downloading service packs. You must perform these tasks before you launch the installation program.

For installation instructions, review the following procedures to determine which is the most appropriate for your environment:

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