Downloading the BMC Remedy IT Service Management suite installation files
You can only download installation files from the solution that you purchased (for example, BMC Remedy IT Service Management or BMC Cloud Lifecycle Management). Find the solution that you purchased on the EPD site; from there, you can locate the correct product, version, and installation ZIP files.
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Where to go from here
For installation instructions, review the following procedures to determine which is the most appropriate for your environment: