This documentation applies to the 8.1 version of Change Management, which is in "End of Version Support." You will not be able to leave comments.

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Change_Query_Service and Change_QueryList_Service Functions

The Change_Query_Service and Change_QueryList_Service functions are specific to web services. To perform a search outside of web services, use the CHG:Infrastructure Change form.

Input values

Web service field

Field value

Notes

Infrastructure_Change_ID

This is used only by the Change_Query_ Service Operation.

Qualification

Valid AR System qualification

This is used only by the Change_QueryList_Service and Change_GetWorkInfoList operation.

Change Target Date

Change_Target_Date

This is used for tracking the approximate target date for completion of a change request.

The following table lists the output values:

Output values

Web service field

Notes

Infrastructure_Change_ID

Returned only by the Change_QueryList_Service operation

Summary

Notes

Change_Type

Change_Request_Status

Status_Reason

Risk_Level

Impact

Urgency

Priority

Company

First_Name

Last_Name

Phone_Number

Organization

Department

Req_By_Support_Organization

Req_By_Support_Group_Name

Customer_First_Name

Customer_Middle_Name

Customer_Last_Name

Customer_Phone_Number

Customer_Organization

Customer_Department

Location_Company

Region

Site_Group

Site

Chg_Location_Address

Class

Timing_Reason

Lead_Time

Reason_For_Change

Business_Justification

Environment

Performance_Rating

Product_Cat_Tier_1

Product_Cat_Tier_2

Product_Cat_Tier_3

Product_Name

Product_Model_Version

Manufacturer

Categorization_Tier_1

Categorization_Tier_2

Categorization_Tier_3

Chg_Manager_Support_Company

Chg_Manager_Support_Organization

Chg_Manager_Support_Group

Change_Manager

Chg_Assignee_Support_Company

Chg_Assignee_Support_Organization

Chg_Assignee_Support_Group

Change_Coordinator

Chg_Implementer_Support_ Company

Chg_Implementer_Support_ Organization

Chg_Implementer_Support_Group

Change_Implementer

Approval_Phase_Name

Earliest_Start_Date

Requested_Start_Date

Requested_End_Date

Scheduled_Start_Date

Scheduled_End_Date

Actual_Start_Date

Actual_End_Date

In_Production

BudgetEstimatedTotalTime

Completed_Date

Deployment_End_Date

Deployment_Start_Date

Submit_Date

Target_Date

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