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This documentation applies to the 8.1 version of Change Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy Change Management 8.1 ... Key concepts End-to-end process User scenarios

BMC Change Management and Release Management user scenarios

This section describes at a high-level common BMC Change Management and Release Management user scenarios that you typically encounter as IT support staff. The Calbro Services sample data is used to illustrate the user scenarios. The Explanation column provides relevant cross-references for more details.

The following user scenarios are provided:

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Last modified by Kelly Holcomb on Oct 17, 2012
bmc_remedy_itsm use_scenarios bmc_change_management concept

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