This documentation applies to the 8.1 version of Change Management, which is in "End of Version Support." You will not be able to leave comments.

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Assigning release requests

The release coordinator is typically responsible for the overall release process.

To assign release requests using the Best Practice view

  1. Open the release request.
    Certain fields are automatically filled based on the default configuration and requester information in the release request. For example, the Release Coordinator field already has an assignment.
  2. To assign a release coordinator, select the appropriate option:
    • Coordinator Group — Provides a list of coordinator groups. Select the group of the release coordinator you want to assign the release to.
      Groups that have at least one user with the Release Coordinator functional role are listed for selection.
    • Release Coordinator — Provides a list of users with the functional role of a Release Coordinator in the selected coordinator group. Select the appropriate release coordinator from this list.
  3. Save the release request.
    The release coordinator is automatically notified of the assignment.

To assign release requests when using the Classic view

  1. Open the release request.
  2. Click the Assignment tab.
    Based on the default configuration and requester information in the release request, certain fields are already filled. For example, the Release Coordinator field already has an assignment.
  3. To assign a release coordinator if none is assigned, select Auto Assign from the Set Assignment Using field and then click Set.
  4. To assign a release coordinator, use one of the following options and then click Set:
    • My Default Group — Assigns the release to you and your default group
    • My Group List — Opens a list of all groups to which you belong. Select the appropriate group from this list.
    • Favorite Groups — Assigns the release to the typical groups to which your support group assigns requests
    • Auto Assign — Automatically assigns the request based on predefined mapping
    • Release Coordinator — Assigns the release to you
      To be eligible as the release coordinator, a user must have the Release Coordinator functional role. Groups that do not have a user with one of these roles are not available for selection in the Release Coordinator field.
  5. Save the release request.
    The release coordinator is automatically notified of the assignment.
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