This documentation applies to the 8.1 version of Change Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Adding additional approvers

This section describes the procedure to create additional approvers on an ad hoc basis for a change request.

To add approvers

  1. Open the change request.
  2. Advance through the states of your change request until you reach an approval stage.
  3. Click the Approvers tab.
    The Approvers table shows the list of approvers generated for the change request. Their signature is required for approval. You might need to refresh the table to see the lists. The list contains the following information:
    • Approval Status — Indicates status of work on the change
    • Approvers — Indicates the names of the approvers
    • Name — Indicates either the individual's full name or the support group name
    • Alternate Signature — Indicates that the logged in user is an alternate approver. It is not displayed when viewing All Approvals or Future Approvals.

      Note

      If the Override Only Admin Authority option is selected, the Override Only Admin is displayed as the alternate approver. 

  4. Click Add.

  5. On the Add Approver dialog box, select an individual, or a group to add.
  6. Enter the name of one or more individuals or groups.
  7. (Optional) To search for an individual, enter a name or initial in the Full Name+ field, and press Enter.
  8. Click Save.
    You might have to refresh the table field to see all approvers.
  9. Click Save.
    The approver is notified that they must review the change request.
Was this page helpful? Yes No Submitting... Thank you

Comments