This documentation supports the 21.05 version of BMC Helix ITSM: Change Management. To view an earlier version, select the version from the product version menu.

Getting started

If you are new to the BMC Helix ITSM: Change Management, Release Management, or Task Management, read and perform getting started tasks to learn the end-to-end change management, release management, and task management processes and how to implement the changes in the most efficient manner.

Getting started for new users
Getting started for new administrators

  • BMC Helix Innovation Suite Deployment Open link
Getting started for user and functional roles
Getting started with Change Management
Getting started with Release Management
Getting started with Task Management
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