This documentation supports the 21.05 version of BMC Helix ITSM: Change Management. To view an earlier version, select the version from the product version menu.

Getting started

If you are new to the BMC Helix ITSM: Change Management, Release Management, or Task Management, read and perform getting started tasks to learn the end-to-end change management, release management, and task management processes and how to implement the changes in the most efficient manner.


Getting started for new users
Getting started for new administrators


  • BMC Helix Innovation Suite Deployment Open link
Getting started for user and functional roles
Getting started with Change Management
Getting started with Release Management
Getting started with Task Management
Was this page helpful? Yes No Submitting... Thank you

Comments