This documentation supports the 20.08 version of Remedy Change Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Using Quick Actions on changes and activities

The Quick Actions menu on the Manifest tab enables you to perform advanced actions on changes and activities. Not all actions are available with all request types. This table shows the relationship between request types and the available actions you can perform on them.

Matrix of request types and quick actions

Request type

Relationship quick action


Update Attributes

Infrastructure Change

  • Get Related Relationships
  • Update Attributes

To use quick actions

  1. Select the entry from the Relationships table.
  2. From the Quick Actions menu, select an action.
    For example, you can copy relationships from a CI already related to the release request. The following table lists all the quick actions you can use:

    Relationship action


    Update Attributes

    Opens Manifest Attributes dialog box for updating milestone attributes for the relationship.

    Get Related Relationships

    Copies the relationships of the selected record to the release request's relationships. For more information, see Copying relationships.

  3. Click Execute.
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