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This documentation supports the 20.08 version of Remedy Change Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Remedy Change Management 20.08

Release notes and notices


Learn what’s new or changed for Remedy Change Management version 20.08 including new features, urgent issues, documentation updates, and fixes or patches. 

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Known and corrected issues

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Remedy IT Service Management Suite release notes Open link

DateSummaryReference
June 13, 2022120.08 patch 13 includes fixes for defects in Smart IT and BMC Service Request Management.20.08 patches
January 7, 202120.08 patch 12 includes fixes for defects in Smart IT and BMC Service Request Management.20.08 patches
September 16, 202120.08 patch 9 includes defect fixes for Smart IT.20.08 patches
July 28, 202120.08 patch 4 includes fixes for defects in Smart IT.20.08 patches
June 21, 202120.08 patch 3 includes fixes for defects in Smart IT.20.08 patches
May 19, 202120.08 patch 2 includes fixes for defects in Smart IT.20.08 patches
April 21, 202120.08 patch 1 includes fixes for defects in Action Request System.20.08 patches
September 23, 2020

For the Remedy IT Service Management Suite enhancements, see Remedy IT Service Management Suite enhancements Open link .

20.08 enhancements

1 There are no patches with version numbers 20.08.05, 20.08.06, 20.08.07, 20.08.08, 20.08.10, 20.08.11.

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Last modified by Aditya Kirloskar on Jun 13, 2022
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