This documentation supports the 20.08 version of Remedy Change Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Initiate milestone - Creating release requests

Releases start at the Initiate milestone of the release request lifecycle. The Release Management console enables any user with Release User permissions to enter release requests into the system. But it is typically release coordinators who create release requests.

Creating release requests at the Initiate milestone

Release Management uses the following terms extensively:

  • Milestone—A grouping mechanism used to identify key points in the release process.
  • Phase—Used for the deployment types, Phased and Non Phased. These are used to identify the deployment types for releases.

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