Creating related change requests
When you work with a change or release, you might need to define a related change request. For example, you might need to define related change requests that address similar problems. A set of related change requests can result from many changes needed by one requester at the same time.
For a release request, a related change is a manifest included within the release. For information on creating a change request related to a release request, see Creating a manifest.
To define a change request related to another change request, with no dependency
- Open the change request, and then click the Relationships tab.
- Select the entry from the Relationships table.
From the Quick Actions list, select Create Related Request > Infrastructure Change.
In the Change form, fill in the details on the Change form as described in Initiate stage - Creating change requests.Important
If you want to create the related change request by using a change template, then you must first apply the template and then create the relationship. The relationship is not created if this sequence is not followed.
- Click Save.
- Return to the original change request using the breadcrumb bar.
- Save the original change request.
Comments
Log in or register to comment.