This documentation supports the 20.08 version of Remedy Change Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Creating related change requests

When you work with a change or release, you might need to define a related change request. For example, you might need to define related change requests that address similar problems. A set of related change requests can result from many changes needed by one requester at the same time.

For a release request, a related change is a manifest included within the release. For information on creating a change request related to a release request, see Creating a manifest.

To define a change request related to another change request, with no dependency

  1. Open the change request, and then click the Relationships tab.
  2. Select the entry from the Relationships table.
  3. From the Quick Actions list, select Create Related Request > Infrastructure Change.
    In the Change form, fill in the details on the Change form as described in Initiate stage - Creating change requests.


    If you want to create the related change request by using a change template, then you must first apply the template and then create the relationship. The relationship is not created if this sequence is not followed.

  4. Click Save.
  5. Return to the original change request using the breadcrumb bar.
  6. Save the original change request.
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