Working with costs

The Costing module provides functions required by Remedy Change Management for management of cost data. It enables organizations to understand the financial impact of changes or releases on the company's expenses and where the money is going. For example, Change Management uses it to track the various costs associated with change and release requests.

This module allows you to track costs for different tasks and then propagate these costs to the parent change or release record. You can then accumulate the total cost of all the related tasks, services or configuration items (CIs) related to the parent record.

Costs for a change or release can be added by users with Change User permissions, but only users with Cost Manager permissions can configure costing information.

• Costing process workflow
• Costing limitations
• Adding and viewing costs
• Calculating the costs of a change request
• Using autocost estimates
• Allocating costs to CIs