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This documentation supports the 20.02 version of Remedy Change Management.

To view an earlier version, select the version from the Product version menu.
Remedy Change Management 20.02 ... Using Using BMC Change Management Managing CIs Working with related configuration items

Viewing configuration items related to a change request

You can view the configuration information from within Change Management in the Relationships tab of the Change form.

Select the configuration item from the Show Related list, select the configuration item, and then click View. The Asset Management Configuration Information form appears, showing details of the configuration.

Important

You cannot define a new configuration item on the Relationships tab. Use the Functions > Manage CIs on the Change Management console to define new CIs. For more information, see Creating a CI.

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Last modified by Surabhee Kulkarni on Sep 25, 2020
task bmc_change_management configuration_items related_ci

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Relating configuration items to change requests
Searching for CIs from the Change Management console
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