Using reminders

Reminders enable you to define notes for yourself and others. You can send them by email or through Remedy Alert, and you can specify when they are sent.

You can define generic reminders, or you can define reminders that are associated with a specific change request or task. For example, you can send yourself a note about a specific change request to remind yourself to follow up on it.

Whether you access reminders from the console or from within a change request determines which reminders you are able to view:

• When you open the Reminders dialog box from the console, you can view all reminders that you have created.
• When you open reminders from within a change request, you can view reminders associated with that request. This includes not only your reminders but also those created by other users of the application.

You can modify or delete only the reminders that you have created.

• Creating and viewing reminders
• Modifying and deleting reminders