This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

The Dates tab


The Dates tab on the Task form allows you to plan the dates for the task.

The Dates tab includes the following fields:

Field

Description

Scheduled Start Date+

The scheduled start date for the task. Depending on the configuration that you set for Action On Scheduled Dates Change while Configuring-change-rules, you might see the error message or a warning when the change request is in between Planning In Progress and the Scheduled status.

Scheduled End Date+

The scheduled end date for the task.

Time Segment Action

Lists the time segment options. For more information, see Registering-time-segments.

Actual Start Date+

Automatically populated with the date and time at which the task is saved after the first task moves to the Work in Progress status.

Actual End Date+

Automatically populated with the date and time at which the task was saved after the status is moved to the Closed status.

Activate Time

Automatically populated with the date and time a task moves from the Staged state to an active state.

Duration in Minutes

Time spent on the task.

This value is calculated using the Closed Time value (on the Assignment tab) and the Activate Time value. The value is calculated as follows:
(Closed Time - Activate Time) ÷ 60

End Time and Activate Time are measured in seconds and then divided by 60 to display the time in minutes.

Assign Time

Automatically populated with the date and time when the task assignment is saved.

Create Date

Automatically populated with the date and time the task was created.

Modified Date

Automatically populated with the date and time the task was last modified and saved.

Closed Time

Automatically populated with the date and time when the task status is moved to Closed. This field is displayed only after the Task status is set to Closed.

User Data

Displays the User ID of the person who submitted the task and who last modified the task.

 

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