This documentation supports the 20.02 version of Remedy Change Management.

To view an earlier version, select the version from the Product version menu.

Reassigning activities

If you cannot accept or resolve an assigned activity, you can reassign the activity to another assignee, or you can ask your manager to reassign the activity. If the activity was categorized incorrectly, it can also be reassigned.To reassign an activity yourself

  1. Open the activity so that it is displayed in the Activity form.
  2. In the Assignment tab, select the manager or assignee to whom you want to assign the activity.
  3. Click Save.
    The manager or assignee is notified of the reassigned activity.
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