This documentation supports the 20.02 version of Remedy Change Management.

To view an earlier version, select the version from the Product version menu.

Placing bulk CIs in inventory

To place bulk CIs in inventory, you must specify the location or locations for them.

Tip

If you do not see a location, make sure that the CI has a CI type of inventory location, and not physical location. For information about creating inventory locations, see To create an inventory location CI.

To place bulk CIs in inventory

  1. Open a bulk CI, as described in To search for CIs from the console.
  2. On the Inventory Location tab, click Add
  3. In the Search Inventory Locations dialog box, specify the search criteria and click Search.
  4. Select a location, and click Relate.
  5. In the message about the relationship, click OK.
  6. If the inventory is stored in multiple locations, for each location, repeat 4 and 5.
  7. Click Close.
    On the Bulk Inventory form, the Inventory Location tab lists each of the related locations.
  8. Click in the Quantity Per Location field for a location, and type the quantity in that location.
  9. Continue to enter the quantity for each location, until all the quantity in stock for the bulk CI is accounted for.
  10. Click Save.
    After items are in inventory, you can use the Manage Inventory function to:
    • View
    • Relocate
    • Reserve and use CIs and bulk inventory items
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